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Nathan Strum

I'm beginning to understand all of the Apple hatred that's out there... my new Mac Mini is effectively DOA. It won't stop kernel panicking, despite doing multiple clean-reinstalls of the OS (multiple, because it would fail to complete some of them). It could be the third-party RAM I installed, but the alternative was paying an extra $300 in Apple RAM Extortion Fees™. So now I get the joy of opening the thing back up, and reinstalling the stock 8GB.
Feb 17 2019 1:43 AM
  • Nathan Strum's Photo
    Nathan Strum
    Carlsson - I still have to put the stock ones back in. If the Mac itself is bad, it will crash right away. If the third-party RAM was bad, it will run fine. The problem is, the RAM is non-trivial to replace, and the oddball Torx bit I need is at work. I don't feel like going in to get it during my weekend off.

    MrMaddog - I've replaced RAM in hundreds of Macs over 30 years. It's part of my job. That's why this is so frustrating.
    Feb 17 2019 3:02 PM
  • derFunkenstein's Photo
    derFunkenstein
    Two possibilities: the RAM is bad (possible) or it's not the rated speed (also possible). The Mac Mini is expecting DDR4-2666, not the slower and more common DDR4-2400. If you got exactly the right spec I'd just get the seller to swap it out. I always buy on Amazon from Amazon direct for stuff like this, because it's super easy to have them ship you replacements immediately if you're a Prime member.
    Feb 17 2019 8:26 PM
  • Nathan Strum's Photo
    Nathan Strum
    It read as the correct speed on the Mac (when it ran), and I've never gotten the wrong product from DMS. If the RAM is bad, they have a lifetime warranty on it.
    Feb 18 2019 12:34 AM