7 replies to this topic

[PFL]

It doesn't matter how many times I try to change my password or on which screen I'm on in the store I can never log in.

I mentioned this in the past in the Boulderdash thread as I wanted to leave a review but following others' advice lead nowhere.  Now I want to buy new stuff and I can't.  Grrr!

It's really frustrating not being able to give you my money!

[Albert]

Sorry you're having problems with the store.  Are you trying to login with a username or your email address?  I'd be glad to process an order manually for you--just PM me what you'd like to buy and we'll take it from there.

I will be upgrading the store to a completely new shopping cart soon, for this and other reasons.

..Al

[OldSchoolRetroGamer]

Is it the same login details as the forums? If so I cannot loin either?

[Albert]

No, you need to create a separate account for the store.  The forums and the store are not connected.

..Al

[OldSchoolRetroGamer]

Albert, on Mon Nov 12, 2012 4:19 PM, said:

No, you need to create a separate account for the store.  The forums and the store are not connected.

..Al

Ah  OK cool. I have created a store account! THANKS.

[PFL]

Albert, on Mon Nov 12, 2012 4:15 PM, said:

Sorry you're having problems with the store.  Are you trying to login with a username or your email address?  I'd be glad to process an order manually for you--just PM me what you'd like to buy and we'll take it from there.

I will be upgrading the store to a completely new shopping cart soon, for this and other reasons.

..Al

Oh boy.  I feel pretty daft right now.  Because the sign in box says Username I only tried PFL.  I just tried my email address and it went through without a hitch...

Sorry for wasting your time.

[Albert]

PFL, on Mon Nov 12, 2012 5:03 PM, said:

Oh boy.  I feel pretty daft right now.  Because the sign in box says Username I only tried PFL.  I just tried my email address and it went through without a hitch...

Sorry for wasting your time.

Glad that's all it was.  It is a bit confusing as really old store accounts were from the original store software I used, and those accounts were all email based.  The current store does use "usernames", such as with the forum.  When I converted the old store accounts (this was several years ago), since there wasn't a proper "username", I had to use the email addresses as usernames.

It will be fun when I have to convert the current store to the new store soon.  

..Al

..Al

[Liduario]

Albert, on Mon Nov 12, 2012 4:19 PM, said:

No, you need to create a separate account for the store.  The forums and the store are not connected.

..Al

Hmmm... I thought I already had an account in the store when I ordered Boulder Dash.
Anyway, I just created an account to buy some great Bob's Atari 7800 games.
But now I wonder if now I have two store accounts...
I always put Liduario as user id either in AA forum or in the store...