+cmart604 Posted December 20, 2014 Share Posted December 20, 2014 Thoughts? eBay Auction -- Item Number: 221640762972 $60 for 2 overlays is too much. Quote Link to comment Share on other sites More sharing options...
freewheel Posted December 20, 2014 Share Posted December 20, 2014 Just went back and checked the newsletter that went out 12/1 and it said this: IMPORTANT NOTE: U.S. orders will be shipped by USPS Priority by December 20 and will arrive by December 24. FREE SHIPPING is for U.S. addresses only. So all CyberMonday orders should ship by today. When I ordered, the website did not charge me a dime for shipping and I'm in Canada. I'm expecting them to honour this given that it's what the webstore processed, but we'll see what happens. I wasn't trying to exploit anything, it's just how the transaction was handled. I didn't see this newsletter until now. Quote Link to comment Share on other sites More sharing options...
Certifiable Posted December 21, 2014 Share Posted December 21, 2014 I just had a call from Keith Robinson himself trying to straighten out some of the ordering shenanigans from cyber Monday... Looks like I was going to get two Flashbacks with one of them bought for me by someone here by mistake, lol. Quote Link to comment Share on other sites More sharing options...
tep392 Posted December 21, 2014 Share Posted December 21, 2014 I just had a call from Keith Robinson himself trying to straighten out some of the ordering shenanigans from cyber Monday... Looks like I was going to get two Flashbacks with one of them bought for me by someone here by mistake, lol. Remember the PM I sent you? My order showed overlays shipping to me and a flashback shipping to you. But I was only charged for the overlays. I sent a few e-mails but they never responded to them and then the site was taken down. I sent another e-mail to check if they had my order and that one came back that everything was ok. So yesterday I get a message on my cell from Keith telling me he needed to verify my order. I'm guessing he wants to know if I really wanted a flashback. Update: I just had an e-mail from Keith. He thought I had ordered a flashback and was going to send it to me. As much as I would like another flashback, I let him know I only ordered and paid for the overlays. Quote Link to comment Share on other sites More sharing options...
+JasonlikesINTV Posted December 21, 2014 Author Share Posted December 21, 2014 Poor Intellivision Productions, but very cool for him to take care of this personally. Good job, Keith! Quote Link to comment Share on other sites More sharing options...
freewheel Posted December 21, 2014 Share Posted December 21, 2014 Poor Intellivision Productions, but very cool for him to take care of this personally. Good job, Keith! Absolutely. I'd naively think that he'd have peons to do this sort of stuff for him, but he does seem very "hands on". I noticed this at CGE - he looked exhausted by the time I was getting my sleeve done up and signed, but he was still sitting there, folding up cardboard. I guess he doesn't have kids he can draft as slave labour Quote Link to comment Share on other sites More sharing options...
pimpmaul69 Posted December 21, 2014 Share Posted December 21, 2014 so someone else has my shipping order too then. Possibly cmart. Only one set of overlays. Quote Link to comment Share on other sites More sharing options...
+cmart604 Posted December 21, 2014 Share Posted December 21, 2014 so someone else has my shipping order too then. Possibly cmart. Only one set of overlays. Lol! I haven't received mine yet either. Wow, this blended ordering info is a bit of a nightmare. Maybe Mike will get my stuff sent to him in Germany. It's like we all bought each other gifts we really wanted. Quote Link to comment Share on other sites More sharing options...
Jeffrey Bouchard Posted December 22, 2014 Share Posted December 22, 2014 I ordered a set of overlays also on cyber Monday and I did receive a confirm but no tracking or anything. Guess I will send an email around Monday next week if I don't receive anything. Quote Link to comment Share on other sites More sharing options...
Eric7100 Posted December 23, 2014 Share Posted December 23, 2014 I ordered overlays on Cyber Monday, and Keith confirmed my order by email on that day, but I have not received a shipping confirmation yet. Quote Link to comment Share on other sites More sharing options...
+DZ-Jay Posted December 23, 2014 Share Posted December 23, 2014 I was one of the firsts to order on Cyber Monday, and Mr. Robinson called me on Friday to confirm my order. He had already responded to my inquiries via e-mail, but he was sorting out all outstanding problems. It seems to me that his "customer database" and "ordering logistics" are handled manually (which is what you expect from a "Mom 'n Pop" operation like his), so that any confusion needs to be sorted out personally. In my case, I had an old account from which I ordered back when I was living in Florida, and I used the "DZ-Jay" alias, and now my order was placed with the same account using my real name and my new address in North Carolina. This is certainly something that could trip up a human handling orders manually. My recommendation is to keep calm and give the man the benefit of the doubt that it will all work out in the end. If not, give him a call. -dZ. Quote Link to comment Share on other sites More sharing options...
pimpmaul69 Posted December 23, 2014 Share Posted December 23, 2014 (edited) Nm Edited December 23, 2014 by pimpmaul69 Quote Link to comment Share on other sites More sharing options...
Special Teams Posted December 23, 2014 Share Posted December 23, 2014 Just got this from Intellivision Productions: "Dear Intellivision Customer, We'd like to update you on the status of the orders placed in our webstore this month. If you placed an order for an Intellivision Flashback, or Super Retro Bundle, then your order has shipped and has either already been delivered, or it will be delivered on or before Wednesday, December 24. (NOTE: This applies to U.S. orders only). If you do not receive it by then, there must be a problem with the post office or with an address. We shipped all orders via USPS Priority mail, by the deadline date the post office required. If you do not receive your order by 12/24, please press reply on this email and let us know so we can track it down for you. International orders have also been shipped out, however we do not know exactly what date they will arrive. If you placed an order for the Overlays Pack, those have not shipped yet.We sincerely apologize. We were overwhelmed with orders and there only 2 of us here and we wanted to prioritize getting the Flashbacks out the door. We are preparing the Overlay Packs for shipping as we speak and they will go out at the end of this week, early next week. We are very sorry they could not make it into your Christmas stocking. Please forgive us! As a reminder, shipping cost was free on this product.If you placed an order for a Flashback or Bundle, your purchase includes a free Overlays Pack, however the pack will ship later this week (separate from the unit, which you should have already received, or will receive by 12/24).If you placed an order on Monday, December 1 (CyberMonday), you may have experienced a glitch with the order process, and/or did not receive an order confirmation email. It was because of those glitches that we completely re-built our webstore, in the middle of that night! So all orders placed December 2 and beyond were in our new/current webstore, which we promise is glitch-free. Rest assured, however, that we have all the December 1 orders intact and you will receive your merchandise. We want to sincerely THANK YOU for your order and we know you will have fun playing the games. We love our fans! If you are unhappy with any of the items you ordered, please don't hesitate to contact us and we will work to resolve the issue or refund you. HAPPY HOLIDAYS AND NEW YEAR! " 2 Quote Link to comment Share on other sites More sharing options...
pimpmaul69 Posted December 23, 2014 Share Posted December 23, 2014 (edited) Just got this from Intellivision Productions: "Dear Intellivision Customer, We'd like to update you on the status of the orders placed in our webstore this month. If you placed an order for an Intellivision Flashback, or Super Retro Bundle, then your order has shipped and has either already been delivered, or it will be delivered on or before Wednesday, December 24. (NOTE: This applies to U.S. orders only). If you do not receive it by then, there must be a problem with the post office or with an address. We shipped all orders via USPS Priority mail, by the deadline date the post office required. If you do not receive your order by 12/24, please press reply on this email and let us know so we can track it down for you. International orders have also been shipped out, however we do not know exactly what date they will arrive. If you placed an order for the Overlays Pack, those have not shipped yet.We sincerely apologize. We were overwhelmed with orders and there only 2 of us here and we wanted to prioritize getting the Flashbacks out the door. We are preparing the Overlay Packs for shipping as we speak and they will go out at the end of this week, early next week. We are very sorry they could not make it into your Christmas stocking. Please forgive us! As a reminder, shipping cost was free on this product. If you placed an order for a Flashback or Bundle, your purchase includes a free Overlays Pack, however the pack will ship later this week (separate from the unit, which you should have already received, or will receive by 12/24). If you placed an order on Monday, December 1 (CyberMonday), you may have experienced a glitch with the order process, and/or did not receive an order confirmation email. It was because of those glitches that we completely re-built our webstore, in the middle of that night! So all orders placed December 2 and beyond were in our new/current webstore, which we promise is glitch-free. Rest assured, however, that we have all the December 1 orders intact and you will receive your merchandise. We want to sincerely THANK YOU for your order and we know you will have fun playing the games. We love our fans! If you are unhappy with any of the items you ordered, please don't hesitate to contact us and we will work to resolve the issue or refund you. HAPPY HOLIDAYS AND NEW YEAR! " su'um bitch! Well at least someone got a reply cause i have sent several emails to sales and comments with no response Edited December 23, 2014 by pimpmaul69 1 Quote Link to comment Share on other sites More sharing options...
mjarnold7 Posted December 23, 2014 Share Posted December 23, 2014 I received my autographed flashback with a letter stating overlays will ship separately in a couple weeks... Quote Link to comment Share on other sites More sharing options...
freewheel Posted December 23, 2014 Share Posted December 23, 2014 I just got the same email. Maybe I'm just a lot more patient than the average person, but I don't order things via mail if I'm expecting quick turnaround. That's what retail stores are for. I guess it helps that a lot of what I order online is coming from Hong Kong or Japan, and I see no point in paying for rush shipping for hobby stuff, so 2-4 months is the average delivery time. Also, I'm loving the fact that clearly demand was greater than expected. Bodes well for the future. I'd love to see Keith & Co. branch out into quality overlay reproductions for every single game, if possible - even if they're not on the FB. Not sure what kind of licensing issues would stand in the way but it sure would be nice to have a cheap, reliable source for overlays in the future. 2 Quote Link to comment Share on other sites More sharing options...
Eric7100 Posted December 23, 2014 Share Posted December 23, 2014 Well, at least now I know why I haven't received a shipping confirmation yet. Quote Link to comment Share on other sites More sharing options...
Rev Posted December 24, 2014 Share Posted December 24, 2014 Just got this from Intellivision Productions: "Dear Intellivision Customer, We'd like to update you on the status of the orders placed in our webstore this month. If you placed an order for an Intellivision Flashback, or Super Retro Bundle, then your order has shipped and has either already been delivered, or it will be delivered on or before Wednesday, December 24. (NOTE: This applies to U.S. orders only). If you do not receive it by then, there must be a problem with the post office or with an address. We shipped all orders via USPS Priority mail, by the deadline date the post office required. If you do not receive your order by 12/24, please press reply on this email and let us know so we can track it down for you. International orders have also been shipped out, however we do not know exactly what date they will arrive. If you placed an order for the Overlays Pack, those have not shipped yet.We sincerely apologize. We were overwhelmed with orders and there only 2 of us here and we wanted to prioritize getting the Flashbacks out the door. We are preparing the Overlay Packs for shipping as we speak and they will go out at the end of this week, early next week. We are very sorry they could not make it into your Christmas stocking. Please forgive us! As a reminder, shipping cost was free on this product. If you placed an order for a Flashback or Bundle, your purchase includes a free Overlays Pack, however the pack will ship later this week (separate from the unit, which you should have already received, or will receive by 12/24). If you placed an order on Monday, December 1 (CyberMonday), you may have experienced a glitch with the order process, and/or did not receive an order confirmation email. It was because of those glitches that we completely re-built our webstore, in the middle of that night! So all orders placed December 2 and beyond were in our new/current webstore, which we promise is glitch-free. Rest assured, however, that we have all the December 1 orders intact and you will receive your merchandise. We want to sincerely THANK YOU for your order and we know you will have fun playing the games. We love our fans! If you are unhappy with any of the items you ordered, please don't hesitate to contact us and we will work to resolve the issue or refund you. HAPPY HOLIDAYS AND NEW YEAR! " Hmm why do people quote super long posts.....it shall always remain a mystery of the universe! 1 Quote Link to comment Share on other sites More sharing options...
Special Teams Posted December 24, 2014 Share Posted December 24, 2014 Hmm why do people quote super long posts.....it shall always remain a mystery of the universe! Are you asking me specifically why I copied and pasted the entire email? Quote Link to comment Share on other sites More sharing options...
pimpmaul69 Posted December 24, 2014 Share Posted December 24, 2014 Are you asking me specifically why I copied and pasted the entire email?i think he is referring to me quoting you. And rev being funny had to do the same thing he was preaching about Quote Link to comment Share on other sites More sharing options...
+cmart604 Posted December 24, 2014 Share Posted December 24, 2014 Are you asking me specifically why I copied and pasted the entire email? No, your post was actually useful. He's just saying that pimp and himself are horrible spammers who clutter up the Inty threads with ridiculous posts just for the glory of just one more post count to add to their already inflated totals. They are reprehensible pieces of human garbage....also, woohoo! Another post for me! 3 Quote Link to comment Share on other sites More sharing options...
Eric7100 Posted December 24, 2014 Share Posted December 24, 2014 In other news, I shopped at cmart today! Quote Link to comment Share on other sites More sharing options...
+cmart604 Posted December 24, 2014 Share Posted December 24, 2014 In other news, I shopped at cmart today! Lol! Was the service and selection good? Quote Link to comment Share on other sites More sharing options...
Rev Posted December 24, 2014 Share Posted December 24, 2014 i think he is referring to me quoting you. And rev being funny had to do the same thing he was preaching about I dont even know what this is about.. Quote Link to comment Share on other sites More sharing options...
Eric7100 Posted December 24, 2014 Share Posted December 24, 2014 Lol! Was the service and selection good? Very good! Quote Link to comment Share on other sites More sharing options...
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