cimerians Posted June 25, 2015 Share Posted June 25, 2015 I don't think I've ever seen this happen before ever. Not even for the broken Ultima 9 game back in the late 90's. https://community.wbgames.com/t5/Support-for-PC/June-24-Update-on-PC-Version-of-Arkham-Knight/m-p/575332#U575332 ---------------------------- "Dear Batman: Arkham Knight PC owners, We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall. Thank you to those players who have already given valuable feedback. We are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support (support.wbgames.com). If you purchased your copy of the game and are not satisfied with your experience, then we ask for your patience while these issues are resolved. If desired, you can request a refund at help.steampowered.com (Steam refund policies can be found here: http://store.steampowered.com/steam_refunds)or the retail location where you purchased the game. The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played." --------------------------- Meanwhilst console owners of the game are having a blast playing it. Quote Link to comment Share on other sites More sharing options...
JamesD Posted June 25, 2015 Share Posted June 25, 2015 I hate it when my product isn't thoroughly tested and it doesn't work Quote Link to comment Share on other sites More sharing options...
Mord Posted June 25, 2015 Share Posted June 25, 2015 Eh, looks like the standard half hearted PR damage control honestly. If they really cared about quality they wouldn't have pushed the game out the door. Sounds to me like there's likely far more players having problems than they want to let on, and they're probably worried if they let sales continue in it's current form they'll have a hell of a class action suit on their hands. Apparently performance issues are only part of why PC gamers are unhappy. Apparently there's missing graphical elements and other resources that were suppose to be in the game and general poor quality overall. (One person mentions something about how in one part it's raining but batman isn't getting wet. I thought something like that would be obvious standards by now, at least for AAA games) 2 Quote Link to comment Share on other sites More sharing options...
Algus Posted June 25, 2015 Share Posted June 25, 2015 In the words of the angry video game nerd "Didn't someone test this shitty game out?" Seriously, this doesn't say much for their quality control. If it sucks don't sell it anyway. Unless you want bad PR. 3 Quote Link to comment Share on other sites More sharing options...
cimerians Posted June 25, 2015 Author Share Posted June 25, 2015 This time around people can actually get refunds which is a good thing. Thank GOG for that. 2 Quote Link to comment Share on other sites More sharing options...
KrazyKaiju Posted June 25, 2015 Share Posted June 25, 2015 I'd REALLY love to see Valve's refund numbers. That's the only thing that made a difference this time, otherwise Warner would just have made a half-hearted apology with promises of future patches. I envision some interesting times ahead for management at the next investor meeting. I also envision Ubisoft looking at all this and getting the cold-sweats. Now all we need is a similar refund policy for PSN/XB Live and maybe we'll start seeing fewer broken games. Quote Link to comment Share on other sites More sharing options...
JamesD Posted June 25, 2015 Share Posted June 25, 2015 Valve, providing companies with free beta testers for over 10 years 2 Quote Link to comment Share on other sites More sharing options...
cimerians Posted June 25, 2015 Author Share Posted June 25, 2015 As much as I love PC gaming, there's a reason why I bought a PS4 out of the gate. It's for stuff like this that happens from time to time. The superman like performance this game does on console should be embarrassing. I think someone else worked on the PC port and not Rocksteady. I got this game for 24 bucks on PC through a bundle deal. I'm not sure if I should try and return it or not, it may get fixed eventually. Quote Link to comment Share on other sites More sharing options...
JamesD Posted June 25, 2015 Share Posted June 25, 2015 The game will eventually get fixed. I'm guessing for people that don't get a refund you'll see several updates over the next 6 months. Quote Link to comment Share on other sites More sharing options...
KrazyKaiju Posted June 25, 2015 Share Posted June 25, 2015 The PC port was done by Iron Galaxy Studios, a 12 person team that mainly does ios games. Who did the port in 6 weeks. Yeah, what could possibly go wrong. :/ 4 Quote Link to comment Share on other sites More sharing options...
JamesD Posted June 25, 2015 Share Posted June 25, 2015 The PC port was done by Iron Galaxy Studios, a 12 person team that mainly does ios games. Who did the port in 6 weeks. Yeah, what could possibly go wrong. :/ So basically, they just had enough time to get it up and running. Testing and fixes normally take more time. Quote Link to comment Share on other sites More sharing options...
Keatah Posted June 25, 2015 Share Posted June 25, 2015 I follow the PC flight simulator market pretty closely. The line between bug-fixes and new features is pretty much non-existent. Like each new version of the BAO/subLogic A2-FS1 up through the licensed Prepar3D from Lockheed Martin.. Each iteration brings new features and fixes. Same thing with X-Plane, from V4 through V10 today.. It's like $100 every 2 or 3 years for the major versions, and small updates for free in the interim. For long-running franchises this is great. The developer gets supported, you get the latest and greatest. And bugs are usually fixed pretty quickly in the X-Plane kit. However, for one-off PC games this is an annoyance. By the time they get the game fixed it's old and stale. And I would imagine most gamers are tired of beta-testing new stuff all the time. In the words of the angry video game nerd "Didn't someone test this shitty game out?" Seriously, this doesn't say much for their quality control. If it sucks don't sell it anyway. Unless you want bad PR. This is the 2nd thing that turned me off of most modern gaming platforms, the first being DRM and DLC. Quote Link to comment Share on other sites More sharing options...
R.Bear Posted June 26, 2015 Share Posted June 26, 2015 (edited) I'm amazed the PC port of this game managed to pass QA testing. Who seriously looked at it and thought "hmm, yeah this is fine, lets release it to the masses". This is why I never buy modern games at launch. Edited June 26, 2015 by R.Bear 1 Quote Link to comment Share on other sites More sharing options...
Lost Dragon Posted June 26, 2015 Share Posted June 26, 2015 Good.I'm sick of what seems to have become an industry standard these days that it's 'fine' to release sub-standard product and let consumers download hefty patches to bring code upto scratch, then later patches to fix issues earlier patches caused... I think it was the Official PS3 mag that talked at length (and scored accordingly downwards), Skyrim, warning potential buyers of the issues.I had Fallout 3 on PS3 (day 1 purchase) yet got shot of it as it kept freezing my PS3.Bought GOTY edition on 360 months later, better but even with latest patches, still game breaking bugs. I know bigger games get, more bugs to find, but when your giving versions to outside developers, there needs to be a degree of quality control.PS3 Orange Box was another, given to E.A coding team and awful, again i had to re-buy on 360. So pleased to see someone doing something like this at last. 1 Quote Link to comment Share on other sites More sharing options...
Keatah Posted June 26, 2015 Share Posted June 26, 2015 Good.I'm sick of what seems to have become an industry standard these days that it's 'fine' to release sub-standard product and let consumers download hefty patches to bring code upto scratch, then later patches to fix issues earlier patches caused... I know bigger games get, more bugs to find, but when your giving versions to outside developers, there needs to be a degree of quality control.PS3 Orange Box was another, given to E.A coding team and awful, again i had to re-buy on 360. It's a major reason why I don't do much modern gaming. Especially when DRM/DLC and in-app purchases infect the experience even more. With games having a production cost in the hundreds of millions of dollars you'd think they could afford few more playtesters. Doesn't seem to be the case though, or the ones they got are just shitty.. 1 Quote Link to comment Share on other sites More sharing options...
Lost Dragon Posted June 26, 2015 Share Posted June 26, 2015 I've been looking at the PS4 as there's a lot more interesting games on the way now that are PS4/XB1?PC only, no PS3 or 360 versions, but each and everytime i look at the size of the day 1 patches and think, forget it. I'd have to pay for PS+ (and never use a fraction of what it offers as i tend to stick to playing 1 game for weeks on end) and also have to pay to upgrade my BT Broadband to unlimited or else pay a bloody fair old charge for each Gig i went over my monthly allowance, just because the patches are so huge this generation. Not on my watch...... I barely play online as is now i'm burnt out from Dark and Demon's Souls.... Quote Link to comment Share on other sites More sharing options...
MrMaddog Posted June 27, 2015 Share Posted June 27, 2015 See, this crap is why this card carrying member of the Glorious PC Master Race had to buy an Xbox 360... With the shoddy coding, rushed deadlines, DRM that chocks your hard drive top death, always-online servers being down, GFWL and prima donna developers calling all PC gamers pirates & theives the last generation was the WORSE for PC Gamers to go through. Thankfully it started to get better with Steam being a legitment platform (like XBLA & PSN) and the current generation of consoles using x86 CPUs and AMD chipsets which should make PC's a true 3rd gaming platform. But no, instead of just writing to the DirectX API's, or even just porting an Xbox One game, developers got bamboozled by that snake oil NVIDIA sells them known as GameWorks. "Oh this will make you're games run better and we promise it'll still run on AMD card", they said but in reality they just want to get their logo in the startup sequence. What good is having flowing hair folicles and realistic smoke when the bloody game doesn't even run? And now Rocksteady says, "Well you should only run it at a lower rez capped at 30 fps." Oh thanks, I would have been better off buying a X360 version had they made one. (Yes, I am alifelong NVIDIA fan but GameWorks should never exist ever!) So no, I will not buy this game until it a.) gets fixed b.) all DLC's are released and c.) Steam sale. Plus I got other Arkham games I have to play through first so I'm in no hurry... I really hope this will not be the norm for PC ports, especially having to buy a brand new PC w/ 3d card. Looks like I'll have to end up streaming from an Xbone if this crap keeps up.... 1 Quote Link to comment Share on other sites More sharing options...
Keatah Posted June 27, 2015 Share Posted June 27, 2015 Get ready to stream! Quote Link to comment Share on other sites More sharing options...
Mord Posted June 29, 2015 Share Posted June 29, 2015 This time around people can actually get refunds which is a good thing. Thank GOG for that. I suspect that's a second big reason why they're actually suspending the sale of the game. If people couldn't get refunds they'd probably just let the money continue to trickle in from those who don't read online game sites to learn about all the issues with the game. On an unrelated note, I saw some ubisoft game available for preorder when I was out today. I never bothered to doublecheck what game it was but I found myself thinking as I walked on "Hm.. must be lots of bugs left in that game if they're pushing their preorders again." Next time I'm at the store I think I'll make a note of what game it is so I can see what happens when it actually gets released. Quote Link to comment Share on other sites More sharing options...
cimerians Posted June 29, 2015 Author Share Posted June 29, 2015 On an unrelated note, I saw some ubisoft game available for preorder when I was out today. I never bothered to doublecheck what game it was but I found myself thinking as I walked on "Hm.. must be lots of bugs left in that game if they're pushing their preorders again." Next time I'm at the store I think I'll make a note of what game it is so I can see what happens when it actually gets released. Assassins Creed or maybe the Division (Tom Clancy). I don't buy any Ubisoft games on PC if I can help it, always console. Just don't want to install Uplay. 1 Quote Link to comment Share on other sites More sharing options...
MrMaddog Posted July 1, 2015 Share Posted July 1, 2015 On an unrelated note, I saw some ubisoft game available for preorder when I was out today. I never bothered to doublecheck what game it was but I found myself thinking as I walked on "Hm.. must be lots of bugs left in that game if they're pushing their preorders again." Next time I'm at the store I think I'll make a note of what game it is so I can see what happens when it actually gets released. Oh, I forgot to mention the whole thing about preorders... It's one thing to wait in a long line at midnight for a disc base games since they're sold in limited numbers to to high demand. But when you download a PC game, preordering is stupid because it'll always be off Steam and no the servers won't go down on day one. Real PC gamers know that you don't buy a game until it's on a Steam sale, when everything's patched, cheaper and have all the DLC... 2 Quote Link to comment Share on other sites More sharing options...
Austin Posted July 1, 2015 Share Posted July 1, 2015 Oh, I forgot to mention the whole thing about preorders... It's one thing to wait in a long line at midnight for a disc base games since they're sold in limited numbers to to high demand. But when you download a PC game, preordering is stupid because it'll always be off Steam and no the servers won't go down on day one. Real PC gamers know that you don't buy a game until it's on a Steam sale, when everything's patched, cheaper and have all the DLC... Pre-ordering a PC digital download has the benefit of allowing you to pre-load the game in advance. I'm not one to drop $60 (or even $20 for that matter) on digital downloads, but I get why some people do. Quote Link to comment Share on other sites More sharing options...
Classic Pac Posted July 1, 2015 Share Posted July 1, 2015 They must have seen the ever increasing number of complaint videos on You Tube Quote Link to comment Share on other sites More sharing options...
JamesD Posted July 1, 2015 Share Posted July 1, 2015 http://www.pcgamer.com/batman-arkham-knight-problems-were-known-for-months-prior-to-launch/ Quote Link to comment Share on other sites More sharing options...
Keatah Posted July 2, 2015 Share Posted July 2, 2015 Fwwhhewwh... I'm glad I don't do first runs or pre-orders on ANYTHING anymore. Quote Link to comment Share on other sites More sharing options...
Like us on Facebook
Follow us on Twitter
AtariAge on Instagram
Watch us on YouTube
Chat on Discord
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.