I think the thing to remember here is that this isn't a black and white thing. You can be a stand up guy who has provided a great service to the community for years... who is also busy with a job and family, and who maybe isn't the worlds most organized and prompt person every day in responding to emails, getting orders out etc. I run conventions, and you see quite a few vendors like this. They do cool stuff, are super great people, have lots of neat things to sell... but they kinda operate on their own wavelength and time frame. You want what they sell, you work with their (usually slow-ish) schedule. And it's worth it, usually. In my experience, all the main Atari vendors (B&C, Atarimax, Best etc.) are all like this. Great experiences with all of them, but they have a LOT of other priorities, and... it is what it is. And it's worth the wait.
That said, it can be very frustrating waiting for weeks when you are used to amazon/ebay speeds. I quite understand new customers being frustrated. My only advice is this: keep trying to contact them. They WILL do right by you. Eventually.
I agree with this. But, I have some more thoughts. I don't see the reason why people complain in this thread. Seriously not. The only thing happening with Atarimax is that people have to wait (patiently) for their stuff. He is not stealing their money. It takes time, that is all. If he would take money, without sending stuff... that would be a good reason to start this thread. As far as I know, it never happened. Never. So what is all the fuzz about? Why do people have to get here and 'warn' people for AtariMax? I do not see a reason. And the people here are also not able to give accurate answers to the questions about Steve... so it is useless.
So people start to discuss here how Atarimax should run his business. That is the wrong place to discuss it. One should directly discuss that with Steve. He is probably not reading this, and even if he was reading it, why would he care?
Nowhere on his site he states that he will process the order within 24 hours. People have their high expectations, while Atarimax never and nowhere writes that it will meet their expectations. I'd say: save the tears for Oprah Winfrey.
Edited by ProWizard, Fri Sep 8, 2017 6:57 AM.