I've heard it sometimes takes Steve at Atarimax a few days to get back to you, which I don't have a problem with. I know this is a side project for him and presumably a labor of love. His products are unique and very cool.
I purchased the Ultimate SD cart, and sadly it gave up the ghost within an hour of use. I emailed Steve, and after a brief back and forth I haven't gotten a reply since October 18, despite reaching out roughly once a week.
Is there a better way to get a hold of him? Thanks in advance.