This is true enough. The Wiis that we have are some of the first ones made. This means they will have older firmware on them to begin with.
Have NONE of you ever bough replacement motherboards for PCs? Did you ever get one that DID have the latest Bios update on it? I can tell you that at least when I did IBMs all the time, IBM never put the latest firmware on the mobos. They just put the same ole 1st released bios and pushed it out the door. So...we always had to run a Bios update when replacing the mobo in the PCs we serviced. It was crazy, because there were times when the bios load didn't go as planned, and yeah...you had yourself about a $200 green frisbee.
Point is the Wii units were made before the latest updates were available. How else was nintendo supposed to get the updates into all the units made? Upgrade with a disc prior to shipping? That might have been possible. But it requires resources, and I've no doubt that it was simply a matter of cost and was decided that it would be much easier to just make the updates available via the Wiiconnect.
What I don't quite agree with is how the rep stated they felt it wasn't a problem with the update as it was a problem with the hardware inside the Wii. I disagree. What I suspect is happening on these updates, is that the update itself is fine...but it likely gets corrupted during the download (which is possible from all the other people grabbing this stuff), and then is corrupted once installed in the Wii. At this point you have a corrupted OS more or less in the Wii and it won't boot or function properly.
I can tell you that in the future, updates via a direct connection will likely be more reliable than Wi-Fi. Afterall all it takes to corrupt the data signal for even a nanosecond is, someone turning on the TV that might be between the router and the Wii. Or picking up that cordless digital telephone, or GASP...heating up a hotdog in the nuker...as that will certainly kill any Wi-Fi signals pretty much.
Edited by -^CrožBow^-, Tue Nov 21, 2006 10:53 AM.