wiggyx

He set the initial tone by calling me a bum, plain and simple, then went on to call me a "complete and total piece of shit" and "a weasel, a liar, a flake, and an asshole" when he didn't like my email repsonse. If he didn't like how things were going early on (with regards to the email response time), then he should have asked for his stuff back and had someone else do the mods. I don't deal with children.

Get a micro fiber towel and wipe that off. Those look like no "scratches" that I've ever seen. The plastic backer is what has the scratches, not the faceplate itself. Not sure what the super blurry pics are supposed to illustrate. Also, where's the "smudged, beat up, and dirty" part of your complaint? Either way, hope you enjoy them despite the numerous non-existent flaws. Our feelings regarding the transaction are mutual and we're just happy to put this experience behind us.

Jason White, If we felt that there was a lick of truth to any of your claims, then we'd gladly work with you to get them resolved. Also, the fact that you've made our email correspondence public (which I knew you would) and continue with the personal insults really doesn't help your cause. It's a tactless move, right along with completely derailing this thread (I’m the bad guy here?) Here is an image of the GBC right before shipping, immediately after I removed the protective film. I don’t see any defect. Maybe you could provide your own images? The NGPC did indeed have some faint scratches/scuffs when it arrived. They were nothing that I would ever concern myself with, seeing as they were quite faint. The very first thing that we do with a portable when it arrives is cover the lens (unless it’s to be replaced with something else). It stayed covered throughout the process and looked no different than the day it arrived when all was said and done. Again, you may consider giving your toys a better inspection before sending them out to have work done. We do just that along with administering a thorough test of everything that comes through the door before we even pull a screwdriver from the drawer. If there were obvious defects, then we’d take photos or make a note so that we could relay the information to the customer before we start the job. The only issues we had with your consoles when they arrived were a dirty cart port on the Wonderswan (which was easy to clean and we provided this service at not charge), and we cleaned some grime and dust from your Gameboy Color (again, this was done gratis). What you said about the faceplate is just a lie and you know it. Again, provide something that will confirm your claims. You’ve made many claims, yet provided nothing but a temper tantrum in order to prove your case. I’ve provided images and info with the purpose of calling out some of your previous lies (such as your out-of-pocket shipping expense and email response times), and as such I have little reason to believe that you’re telling the truth or greatly exaggerating it. Also, there will be no more email correspondence between us. If you insist on making such things public, then there’s no sense in communicating via private means. I wish things could have gone better, but you seem insistent on being unhappy with us no matter what. I don’t believe there is anything we could have done to satisfy your expectations.

@goldenegg - Found your emails. I had assumed they came earlier in the week. I didn't realize you received the item only a couple of hours before emailing/posting until I checked the tracking. Replied to all 3. @famicommander - I'm not going to argue with you about this, and I'm done crapping up this thread. Shoot us an email when your systems arrive.

When? I see nothing from you in any of my inboxes. Either way, I sent you an email.

To be fair, I think you may have abnormally high expectations when it comes to this sort of thing. I think that, for about 99% of people who have this mod done, it's about having the ergonomic advantage of the AGB-001 coupled with the usability of the AGS-101 backlit LCD. Front light mods ALWAYS wash out the colors. It's not a perfect method, and hence why modern LCDs don't use it. But it's all that can be done with the GBC since no backlit replacement exists.The banding issue falls into the same category. It's unavoidable. Before complaining here, why not contact us so that we can repair it for you? These are 15 year old pieces of hardware, and although I personally test each of them with a few rounds of Teris before packing them up, problems may still pop up. We will GLADLY repair the A/B button issue for you. I just sent you an email. 1 I explained to you VERY early on that I have a newborn son (and I work from home), am a one man show, and that I was working on rebuilding my webiste at the time. I read through donzens of emails a day and they suck up a ton of my time, including your long-winded explaination about why you wanted me to take the GBA off your list of systems to be modded. A simple "on 2nd thought, skip the GBA" would have worked. It takes me just that much longer to get back to everyone when I have to read through 3-4 paragrpahs of stuff like that. 2 You are correct, and I am sorry. I now have a partner on board so emails are being tended to far more quickly then they had before. Again, I was in a rebuilding stage of sorts at that point. 3 ASAP means "as soon as possible". I sent an email on Thursday the 18th at 2:30 pm eastern to give you the final price. You sent a reply at 5pm eastern time to confirm (a point at which I've often stopped checking emails so I can get some actual work done). I sent pics and invoice on the 22nd. 2 work days later, which was as soon as possible. I don't feel that this in unreasonable. 4 I shipped your package via medium flat rate box. The cost of the box is $12. The rest covers materials/handling. I don't see how this is unreasonable. You did not pay "half that". You paid $10 and it was via "standard post". We don't ship via standard post. 5 I sent an email on Tuesday the 23rd at 6pm. Check your inbox. I put the "damned box in the mail". I'm sorry if the post office hasn't updated the tracking info. I've often had tacking say the same thing until the box has arrived at my doorstep. Nothing I can do about that. Yup. It's just the nature of the method. That's because it's backlit. Can't wait for the email. Also, calling me a "bum" is a great way to ensure that you're at the top of my priority list.