I don't want to name any name yet, though I just need advice and this seems like the most appropriate place. I've sent a payment through PayPal in October to a member here for a game, and since I didn't receive the game in December I wrote back to ask for an update. I've been told that the package was return and that it will be sent again but in January. I asked for a refund until that person was able to post it but was never replied. Then I've wrote twice in the last two weeks and still complete silence, and still no game (the last connection on the profile is from the day I received that last communication). And of course it's way to late to open a PayPal claim. I'm not sure what step to take next other then continue writing PMs weekly in the hope that I'll get an answer someday which may never come... Anybody would have advice on how to proceed from here to try and contact that user so I can at the very least have an update? I'm sure there's a legit reason for the lack of response but you will probably understand that I'm quite worried...
Update: As suggested, I'll add more specific information:
The user is Kefka15 (http://atariage.com/forums/user/31127-kefka15/)
I bought him a game through this thread: http://atariage.com/forums/topic/230999-fs-metroid-prime-trilogy-wii-kid-icarus-nes-cib-and-faselei-ngpc/?do=findComment&comment=3100981
I will gladly remove this post as soon as I receive either the game, or a refund.