I am by no means taking up for anyone or taking anyone's side here. All I can do is offer up my story. I had a Jag CD that was not functioning up to par and contacted this guy via AA and we made arrangements to have him work on my Jag CD. I mailed it to him and within 3 weeks had a working Jag CD returned to me. So, despite this unfortunate event I can say that at least one time it is verified that he did what he claimed to do. That is all. I hate to hear that anyone had their items not returned to them. That is total bs.