Everyone who uses the internet probably has that moment every once and awhile when they think "I should start a blog". That moment is generally accompanied by the second thought of "If I started a blog, what would I actually write about?" followed by "Oh well, back to looking at pictures of cats." I was in that boat until recently when after dealing with Microsoft's customer service policies I had something to get off my chest.
I should start this writing with a quick note - I have been