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Pro: Apple's mail-your-hardware-in service is excellent.
Con: I've now had to use it twice - for the same machine - since the end of January.
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3-year-old Macbook Pro. This is one of the ones that got the crappy keyboard that always fails, so when, in January, it failed for the second time I sent it back.
The upgraded keyboard is actually usable (though nothing particularly stellar), but it came back with a replacement battery that started refusing to charge above 80% after three or four weeks. That 80% number then began gradually creeping downwards, followed by the bottom of the case getting very warm and slightly bulged.
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