Hey I can totally understand it if they have been overwhelmed,
but I was told my order would be shipping on such and such a date,
and I even factored in the usual US/CANADA customs nonsense...
When I inquired about the delay,
it turned out that my order hadn't even shipped yet !
And I had ordered just the carts, no special boxes etc...
Don't get me wrong, Tony has been great !
But I have ordered stuff from the US after the packrat shipment,
and that stuff has already arrived here...but still no packrat cart
All they have to do is send out a blanket email stating something like
" that due to overwhelming response we are backed up etc etc etc"
That would at least let us customers know where we stand...
Just my 2 cents...
While I can't speak for Jarett personally, I have known him and his staff for over a year and I will say this...
People, please keep in mind a few things:
Like AtariAge, Packrat is not a business that is a primary source of income. Both Jarett and Albert have other employment. This is a hobby.
I know Jarett has school as well.
The Haunted Adventure Pak, etc. has been more successful than originally anticipated. The interest has been overwhelming. With another potential "blockbuster" game, Wolfenstein in a box, etc. on Haunted Adventure's heels, things may stay a bit behind for a while. Jarett is also finalizing things for the Wolfenstein package in order to get that game available to purchase soon, due to the overwhelming interest it has generated.
I have helped Jarett on occasion, folding manuals, etc. and I can tell you that he accepts nothing but the highest quality product. He prints and builds the boxes for HA Pak one at a time. Remember, each box has a unique text message and # on the back of the box. This takes time to do. I assume Jarett is building them in order of when payment was received, hence why some completed orders have made it outside of the USA before others.
It is worth the wait! The boxes look excellent, as do the game labels and the carts( I got clear cases for my order ).
I'm sorry to hear some of you are still waiting, but I'll vouch for Jarett and company. If he makes a promise, he keeps it!
My above comments are not to excuse Packrat for the delays, but I wanted to offer another perspective on the issue. Perhaps Jarett will see this thread and comment. He can verify or clarify what I've written.