That sounds like them.
Unfortunately these days I view them as corporate as anything...I hate to say it, but I don't think they care much about games, they are only there to turn a profit.
Back in the Playstation 1 and 2 days, stores like Gamestop or E.B. before that, or the toy stores next to them didn't seem to be that way. Or maybe I was just blinded by the fact they carried a lot of good games I really wanted. But in those days it seemed to me that I'd check out their games and they'd sell me what I wanted, not whatever product they were pushing that day. And they seemed to hire employees who liked games and could even tell you a little about them if you needed that...
It was only a bit earlier that I realized big "corporate" stores existed. I'd been in Denver at a big game shop and this store actually had a lot of older stuff, too. I'm thinking it was the year 2000 and this store had everything from NES to Playstation 1 games...Maybe even had a handful of Atari games. But when I went in that day every screen in the place was showing Need For Speed Porsche Unleashed for Playstation.
I walked in and before I had a chance to really look around, they said "Can I help you?". "Sure." I said, and began to ask for some games I wanted..."Do you guys have Skullmonkeys, or Pandemonium 2, or a copy of Namco Museum Volume 3 in the original packaging?"
I swear they looked at me like I was an alien from another world and simply said "Don't you want a copy of Need For Speed Porsche Unleashed?"
"No That's OK" I said. At this point they nearly stuttered like a robot in a movie, "But, but,.. but...Porsche!....This just came out Today!" ..."Thanks"...and I walked around the store without any help from them...
It reminded me of Blockbuster video from some years back, when they looked at you weird if you asked for an older movie, or asked if they had any Golden Age sci-fi movies in black and white....You were generally met with a blank stare from an employee who slowly pointed toward the "New Releases" as if to say nothing older than two weeks is worth your time.
Now I'm not saying Gamestop is quite that bad, but that is how they strike me. I'd be willing to bet older games were never on their radar until the day the Nintendo Mini came out. Now they're like sharks smelling blood, or guys in suits smelling money. So who knows? They might jump on the retro bandwagon...