Ok I think I know what happened. So here's a map I was presented with today. In a flash scenario you are looking for a path the character can fit through without hitting the walls. Now the character is skinny but tall, and in this maze, there isn't any logical solution. This is what I got yesterday.
But there IS a path, by means of having to hit half of your body in the wall, which you can do. But this logic works against the players motive. Effectively saying... You have to hit the walls but not too much. That just doesn't work as the player IMO. It was very confusing. The only reason I figured that out was because I threw myself into a wall out of frustration knowing it would kill the character, then realizing that my character went way higher up than it should have before dying.
I went back and I realize this is in the manual, but there needs to be a visual representation of this goal.
So I've thought about it and I really don't know what the solution is, unless you put a belt/line/socks? I dunno, something on the character so the player knows their target space/limit? In my opinion this is a cool level that just needs a better mechanism but a simple belt and mention of the line/marker in the manual might do the trick.