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Ritchy

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Posts posted by Ritchy

  2. Posted · Edited by Ritchy

    26 minutes ago, Albert said:

    I'm getting really tired of seeing you put this forum down. 

    Albert, I think that you misunderstand what I said. It is not puting the forum down to said that peoples prefered to ask support on a topic here instead.

    And when I said this forum is an exception, it is not into a negative way. About the others points, if you don't agree with us it is not a problem at all. You don't know the game development history and the required choices to have a safe scope of usage for this game. Thank you.

    • Like 1

  3. Posted

    43 minutes ago, JT Cook said:

    If nothing else, this thread can be seen as a good case study of company(big or small)/customer expectations and relations and product and support after issues arrise. It also makes a good case study of the advantages and pitfalls of using DRM in software, and maybe to have a plan if that DRM cripples the software it was intended to protect. If there are any inspiring or active indie developers looking to sell their game (retro or even current PC) this thread is a good read through.

    Also it is promising at the end of the day it looks like Ritchy is trying to make things right with the people who are having issues.

    You know JT Cook, we does all for the Risky Rick players since one year through the ArcadeVision website, retro event contest and email support.

    This forum is an exception around the world as peoples prefered to post on the topic instead of contacting the support about any requests with our game.

     

    I'm sure that we will find a deal with them because we have developed Risky Rick to have fun and to show what can technicaly does a stock ColecoVision.

    Probably my approtch to try to explain our choices was wrong and I understant that you do not wanted to ear it. Better to focus on the solution for them.

     

    I will work on a replacement kit if they agree with that.

     

    • Like 1

  4. Posted · Edited by Ritchy

    -^Cro§Bow^- and Swami, we have never exclude to release a ROM version for peoples buying the game, but as we said it require some works and we are working on the MSX versions. Now, if you think that a hacked version should do the job for you, and you will not complain if any random bugs occurs with it, I can send to you an upgrate kit for your game cartridges. (please contact ArcadeVision by email)

  5. Posted · Edited by Ritchy

    Swami, all if futile as I try to explain something and my words are not properly understood (looks to be my fault). I have contacted Loafer by PM, as offered, and I'm waiting to see if it is possible to speak in french with him instead. I really hope that will help to not denny explanations after that.

     

    Please, wait.

    • Like 1

  6. Posted

    1 minute ago, -^Cro§Bow^- said:

    I'm not sure where you are getting your information. But I never requested anyone to look into this issue and would never ask anyone to 'hack' a game so that I can play it outside of the normal means. 

    I beg your pardon, may be I have misunderstood a sentence as it was really late here and I can't found again that information. So, please, don't care.

  7. Posted · Edited by Ritchy

    2 hours ago, kevtris said:

     it was having issues on my hardware but turns out it wasn't my hardware after all, and was the game. 

    You can't said that after writing: "One good thing is this highlights how important it is in emulators and FPGA systems to initialize RAM to a state similar to how uninitialized RAM manifests to get around these tests.  As a bonus, at least on Coleco, it fixes two games that rely on randomness in RAM."

     

    Nice to know that you learn it... Because our memory check highlight you the fact that some things you don't know/took care around the RAM initialisation state have to be and can allows to fix some issues with games. The way to do is not a problem (but a game into the game). Only the result it important. Removing it is just a door for potential bugs into emulators and FPGA systems, like I said since the began.

  8. Posted · Edited by Ritchy

    1 hour ago, TPR said:

    But playing the “blame game” as though it is somehow the members of the communities fault that their game doesn’t work on certain systems instead of offering refunds or a solution to make the game work, and then seeing the exchange in the past 24 hours is very disappointing. 

    We have offered exchange and refund options to any peoples having a problem with the game, with the delivering service or simply changing their minds.

    In this two cases, it was declined because the game was working on one of the ColecoVision. We have offered to fix the moded consoles too.

     

    • Like 1

  9. Posted

    57 minutes ago, Swami said:

    So, ArcadeVision seemed to dislike that I was trying to figure out why Risky Rick was giving me the dark start screen on two of my three ColecoVisions, rather than posting about gameplay on the one that worked.

    Understand that is near to impossible to find a problem when you have a black screen and not able to reproduce it here.

  10. Posted · Edited by Ritchy

    2 hours ago, Loafer said:

    Someone once said there is no such thing as bad publicity.  Ironically, this soured subject makes me want to play Rick D... er Risky Rick even more on my upcoming Phoenix console. Is there a special place in hell for guys like me?  ehehe  seriously, we can't forget that this game is an achievement in how it performs on a stock Colecovision.

    Thank you for your feedback. Sure, you will be able to play Risky Rick on the Phoenix console, no problem to run the game on it.

    It is not our first try and we have always shared our games, tools and source code with everyone for free...

    Just, it was not again the time for Risky Rick as the MSX version is on the way.

     

    2 hours ago, Loafer said:

    I sure hope that ArcadeVision would have a chat amongst themselves and realize they are going about it very wrong.  If I was them (and I'm not!) this is how they should have handled it, if my comprehension on the issues is correct. [...]

    Why, ArcadeVision or I will have to said that? Sincerelly, I do not understand why we will have to change the thruth to match with what you would like to ear.

    We have refunt and exchanged or resent games, box, posters, ... to all peoples having any issue and asking for that. After that, only two guys with defective consoles that not run the game ask to hack our work without contacting us. Hey! It was offered to fix console on my free time (but shipping was too expensives) or to refund the game, despite the fact they was informed they should have problems before ordering.

     

    Sure, we worked hard during years on Risky Rick and was really proud to provide the more technical level never reached on a 32K stock game for the ColecoVision.

    We does many months of tests with french, spain, US and CA peoples. And at end, we known that our game was really fun and with a great replay value, so we have added the online HALL OF FAMES for the best of you can won glory and goodies. Because some months before the end of the development we have encountered strange "yellows" sprites  and "no sound" with our custom optimised player on AtariMax (used to dev the game), we have switched to our own cartridge prototype to continue to work. At end, we have added some basic memory checks to guarantee that no bug and no cheat will be at the party. About the pin13, it is just because the ROM circuit is 4x32K with 2 dipswitches on the prototype board, to allow us to set the 32K 50/60Hz FULL GAME when the compiled ROM not fail in size (>32K), else to allow us to set only the current TEST LEVEL for 50/60Hz. On the final PCB, only the 50/60Hz switch was kept to set the good game region (as seen on the Swamy PCB picture). The poor cartridge dumper design do not have the pin13 linked and the test ROM is read instead... Nice no DRM system with nothing clever except a messy pinout. It is why I'm disapointed about kevtris do not contact us instead of thinking he his free to do what he wants with the work of others and saying we are lying is a public insult.

     

    2 hours ago, Loafer said:

    Bottom line: these guys are great at making games on the colecovision so maybe it's not such a crazy idea to let them breath a little and inform us (via a seasoned response by either Ritchy or ArcadeVision account).  It's never a bad idea to try and repair a relationship, give them a chance to fix this.

    I'm sorry to said that Risky Rick II was cancelled last year, since this topic turned wrong against our work and peoples prefered to not trust us. We are no more interrested to make ColecoVision games when so few peoples send feedbacks about their game experience and many more about this minor issue. I have only registered here during my vacation to try to explan that was not what you have though... Be free to continue to think what you want, I know that is not with a bunch of posts that I can change anything.

     

     

    • Like 1

  13. Posted

    54 minutes ago, harlock76 said:

    IMO Kevin does reverse engineering for so long he doesn't have anything to proove to him or to us and why would he gain to lie to us he fixes things what i don't like is that if a DRM has been implented and DENIED i have much more of a problem with that trusting the developpers

    put a DRM in your games if you want but don't lie to us if you do please

    It is so easy to proof that NO DRM: The game work without any hack on accurate emulators and FPGA based systems. That all.

    You said like kevtris "we are lying", but... In fact, like most peoples here, it is not your problem, just your nolife on Internet.

  15. Posted

    8 hours ago, kevtris said:

    There's a 1/1024 chance that the RAM will have 8 consecutive bytes in a row in the ASCII range.

    With my respect, I guest that you have to rework your math probabilities. By the way, we have good reasons to do those checks (very few bytes left) as we have encountered bugs during the development with emulators and AtariMax around strange yellows sprites and no sound when the game is not used from its own cartridge. We took 3 months to test the game on real hardwares from its cartridge to be really fun to play and provide a good replay value. Definitively, we was not able to guarrantee the other usages as we can't test them and we known that bugs exist (in this case) and the 32K ROM is already full to try to fit a workaround code. (just for information, the 50Hz and 60Hz versions are two different 32K ROM to allow the game to fit too)

     

    8 hours ago, kevtris said:

    My theory on what happened is people with the RAM mod didn't reinstall the metal shielding, which left pin 13 floating on the cartridge slot, since it's only grounded through the shield and nowhere else.  No other cartridges use pin 13, so there was no issue until this game came out.

    Reinstall the metal shielding is a part of the requirement as explain into the ColecoVision Service Manual. Since one year ago, we said to peoples to properly ground their system and to test the continuity on pin13. It is absolutly not new (pictures was publised). Take a look on a previous pages, a guy said he was happy to see at less one other game no more have random crash since. So, you can't point the fault on a game because the console is not properly assembled like they must. The good questions to ask us was: "why those checks", "why the pin13" ... Not: "I will hack the cartridge because someone asked and I think that is not a problem". We are not Activision or Electronic Arts.

     

    By the way, all the other peoples answers turn around things that is not into the scope of usage. It is a really minority of users getting this problem compared to all the post on this atari-age topic. Swamy and -^Cro§Bow^- are two guys contacting us because the game only run on one of their Coleco... Never a feedback about how good to play Risky Rick with the working system from this forum.

  16. Posted

    My two cents... (I'm from the team)

     

    First, I would like to answer to TPR, because questions to understand and not accusations:

    1- Yes. It was wrote in bold on the preorder page and the instruction manual into the warranty section.

    2- Yes. One guy asked a refund and was done, but not for that reason. Others didn't asked or accepted the refund solution.

    3- Yes. And one of them asked to hack the game, despite the fact that he own a working system too...

     

    Yes, the game properly works on 100% unmoded or not defective systems... But not only that: The game ROM properly work without any hack on MiSTer and other good Colecovision FPGA implementation like Phoenix. Understand that no hack is required if the hardware or the emulators are OK. So please, don't speak about DRM here, but accuraty problem that could be resolved by improving them instead of blaming us. By the way, we do not provide ROM as we are working on the MSX version.

     

    Next, about the Kevtris blog... It had been kind to try to contact us first (we have an email on our website... not him) to ask the good questions as if it is a problem to do piraty, because we are civilized peoples. It is funny to think that a bunch of bytes to perform some basic memory checks was considered as DRM.... We was clear through ArcadeVision answers about the compatibility from the began and helped some peoples to fix their systems when possible on our free time.

     

    Finally, when a minority here though they spoke for a majority, I would like to thanks all the players, enjoying and supporting us around the world.

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