Customs really really suck too, I really wish more people would send a package as a gift instead of parcel as customs seems to avoid them more. and they charge way too much for opening my package and putting a sticker on it.
Canada Post also sucks, In the last 3 months i've had 3 packages left in my hallway, 4 times i've got final notice slips without any previous notice and 1 package returned because they didn't send me any notice. trust me THEY SUCK, I've probably made 50 complaint slips in the last 3 years.
same here