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Hi everyone, I bought my dad an Atari Flashback 9 for christmas for us to play together. We plugged it in today and the video worked okay but there was no sound. After plugging it into multiple tvs and ports I found out that our menu was also different. I have the AR3230 model which uses composite cables, but the ports we plugged everything into are known to be functional. I'm not sure what else to do, is there a way to get the good menu and to fix the sound not working? The only suggestions on AtGames are to turn up the volume or to unplug and replug the audio cable.
As part of our ongoing effort to improve our service in 2016, starting on November 30th Opcode Games will offer customer support where you can get your questions and requests answered within 2 business days. Support will work like this: 1) You send your questions or requests to support [at] opcodegames.com 2) The system will send you an auto reply email to let you know we received your message 3) You get an answer within 2 business days, assuming there is anything in your email to be answered or acknowledged 4) In case we are unable to answer questions for a given period of time, for example due to vacations or some unforeseen condition, the auto reply system will let you know when to expect an answer So please use the new support system if you need to contact us. We cannot guarantee answers to questions sent to my personal email, my AtariAge messenger or posted in any forum thread.