JoeM_Intellivision #226 Posted January 5, 2015 Hi everyone. I ordered my flashbacks on 1st day and still have not received them. I know that the Overlay sets were delayed a few weeks and would not ship yet, but my understanding is that the flashbacks took priority and we're shipped. Did anyone get their's yet? I ask because I paid via my Visa credit card which is due soon and not really sure how to handle as I don't want to pay bill until I receive my items and also wasn't looking to cancel my order? I emailed Keith in past and he got back to me quickly but my last email has gone unanswered. I'm sure he's busy but I kind of need an answer because of how I paid - any help would be appreciated. Thanks and Happy New Year! Joe. Quote Share this post Link to post Share on other sites
+freewheel #227 Posted January 5, 2015 Pretty confident that you'll get your stuff - eventually. Keith hasn't exactly screwed anyone over to my knowledge. And there are people in the community that talk to him on a regular basis; it's not like he's skipped town or is on his death bed or something sinister. I'd start to get worried when a certain select few start saying they can't get a hold of him. That being said - I think some people already received their Flashbacks. Quote Share this post Link to post Share on other sites
JoeM_Intellivision #228 Posted January 5, 2015 Hi freeweed, Thanks for info - I thought some had received theirs - Maybe mine are in mail:-) Thanks. Joe. Quote Share this post Link to post Share on other sites
Ignorama #229 Posted January 6, 2015 I got an information mail today with a tracking ID. I dont know if thats just for international orders, or also for US ones, but its good to see that the process goes on. Quote Share this post Link to post Share on other sites
JasonlikesINTV #230 Posted January 8, 2015 I received shipping confirmation and tracking info today for my overlay sets from Intellivision Productions. All is good 1 Quote Share this post Link to post Share on other sites
Atari_Bill #231 Posted January 8, 2015 I received shipping confirmation and tracking info today for my overlay sets from Intellivision Productions. All is good Still no word whatsoever on mine. Ordered immediately on the first day. Quote Share this post Link to post Share on other sites
soporj #232 Posted January 8, 2015 Still no word whatsoever on mine. Ordered immediately on the first day. Yeah, me too. I've emailed them twice: once the day after their webstore meltdown and earlier this week. No replies of course. Quote Share this post Link to post Share on other sites
Eric7100 #233 Posted January 8, 2015 Still no word whatsoever on mine. Ordered immediately on the first day. Same here. Quote Share this post Link to post Share on other sites
ls650 #234 Posted January 8, 2015 I ordered a set and was almost immediately sent an automated confirmation email. Did you guys not at least get that? Has your credit card/PayPal been charged for the item? Maybe your orders simply never got through..? 1 Quote Share this post Link to post Share on other sites
+Lathe26 #235 Posted January 8, 2015 I'm not worried. I'm sure that I'll get my overlays and am patiently waiting. Here's what's happened with my order so far: I ordered on day the servers went down PayPal was charged No confirmation email was received Got the notice that the overlay shipments were delayed I think that the last one shows that Intellivision Productions has my order and is working on processing it (even though no confirmation email was received). -Chris 1 Quote Share this post Link to post Share on other sites
Hyperboy #236 Posted January 8, 2015 I'm not worried. I'm sure that I'll get my overlays and am patiently waiting. Here's what's happened with my order so far: I ordered on day the servers went down PayPal was charged No confirmation email was received Got the notice that the overlay shipments were delayed I think that the last one shows that Intellivision Productions has my order and is working on processing it (even though no confirmation email was received). -Chris This was my exact experience as well, I am not worried in the least about receiving my overlays. Quote Share this post Link to post Share on other sites
mitchd61 #237 Posted January 8, 2015 (edited) I ordered on 12/1/14 and received an email with tracking information yesterday evening. It hasn't shipped yet, but I imagine it will soon now. Edited January 8, 2015 by mitchd61 Quote Share this post Link to post Share on other sites
Eric7100 #238 Posted January 9, 2015 Here's what happened in my case: I ordered the overlays on the first day. After reading about all of the problems, I emailed Keith on that same evening to make sure that he received my order. He emailed me back almost immediately, stating that he did. My PayPal account was charged. Since then, I have received no communication from him whatsoever. I haven't received any of the notices or confirmations that some people are talking about in this thread... nothing at all. I'm not sure if that's good or bad. Quote Share this post Link to post Share on other sites
pimpmaul69 #239 Posted January 9, 2015 Here's what happened in my case: I ordered the overlays on the first day. After reading about all of the problems, I emailed Keith on that same evening to make sure that he received my order. He emailed me back almost immediately, stating that he did. My PayPal account was charged. Since then, I have received no communication from him whatsoever. I haven't received any of the notices or confirmations that some people are talking about in this thread... nothing at all. I'm not sure if that's good or bad. at least you got a response. I wish i had. I wanted to buy the intv ornament but never got a response. im not worried about getting my other 3 orders, just wished i could have bought the ornament Quote Share this post Link to post Share on other sites
JasonlikesINTV #240 Posted January 9, 2015 Here's what happened in my case: I ordered the overlays on the first day. After reading about all of the problems, I emailed Keith on that same evening to make sure that he received my order. He emailed me back almost immediately, stating that he did. My PayPal account was charged. Since then, I have received no communication from him whatsoever. I haven't received any of the notices or confirmations that some people are talking about in this thread... nothing at all. I'm not sure if that's good or bad. They were obviously backlogged/overwhelmed initially. People (myself included) have just recently been getting notified that or orders are being processed/shipped. The fact that Keith personally confirmed your order tells me that there should be no issues with yours. I'm sure the remainder of the orders will be fulfilled in the coming days/weeks. I also have full faith in Keith to make right any outstanding issues once they are caught up. 1 Quote Share this post Link to post Share on other sites
+freewheel #241 Posted January 9, 2015 While obviously it would be nice if Keith was staffed up enough to handle a lot more communication, I'm willing to settle for shitty customer service if it means ridiculously cheap overlays. I couldn't believe it when I saw the price. If these are half as good as I think they're gonna be, I can see myself ordering several more sets just to have something to help sell off spare carts - casual players really make a big deal out of not having overlays, even for simple games. Everyone remembers the overlays, so not having them is a deal-breaker for some. And a lot of what I DO have is really mangy. Ink worn off, creases, etc. So brand-new ones will be fantastic! 1 Quote Share this post Link to post Share on other sites
wolfy62 #242 Posted January 9, 2015 While obviously it would be nice if Keith was staffed up enough to handle a lot more communication, I'm willing to settle for shitty customer service if it means ridiculously cheap overlays. I couldn't believe it when I saw the price. If these are half as good as I think they're gonna be, I can see myself ordering several more sets just to have something to help sell off spare carts - casual players really make a big deal out of not having overlays, even for simple games. Everyone remembers the overlays, so not having them is a deal-breaker for some. And a lot of what I DO have is really mangy. Ink worn off, creases, etc. So brand-new ones will be fantastic! Great analysis Freeweed and perspective on the entire situation. They don't cost much and will be well worth the wait! Quote Share this post Link to post Share on other sites
Jeffrey Bouchard #243 Posted January 9, 2015 I ordered on 12/1/14 and received an email with tracking information yesterday evening. It hasn't shipped yet, but I imagine it will soon now. I did as well. Quote Share this post Link to post Share on other sites
+Darrin9999 #244 Posted January 9, 2015 Received them today! 4 Quote Share this post Link to post Share on other sites
+cmart604 #245 Posted January 9, 2015 Good news! Quote Share this post Link to post Share on other sites
+intvsteve #246 Posted January 9, 2015 Received them today! D'oh! Those Chess overlays are the ones w/ the king and queen swapped! http://www.intvfunhouse.com/games/uscf.php#overlays Quote Share this post Link to post Share on other sites
Rev #247 Posted January 9, 2015 I ordered 10 sets. Hope mine come soon. Quote Share this post Link to post Share on other sites
pimpmaul69 #248 Posted January 9, 2015 D'oh! Those Chess overlays are the ones w/ the king and queen swapped! http://www.intvfunhouse.com/games/uscf.php#overlays thanks for making my left eye twitch. Messed up variants are cool as long as there is a correct version too. How did someone mess this up in the old days? Quote Share this post Link to post Share on other sites
pimpmaul69 #249 Posted January 10, 2015 So were there any other overlays that were messed up back in the day? Quote Share this post Link to post Share on other sites
wolfy62 #250 Posted January 10, 2015 I ordered 20 sets but I only got ten. Maybe I got Rev's? Quote Share this post Link to post Share on other sites
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