Avoid seller gsggeneralstore

[Andre81]

I bought a game from seller gsggeneralstore and asked to use a box and not an envelope and got this answer:

 

If your asking me to pack it special, I'm going to charge an additional $10, for packing materials, "labor", and aggravation tax, not to mention the extra time on my end.

 

My listing never said anything about me putting this in a box.

 

So once again, it's an additional $10 to ship in a box, or I cancel this order.

[+save2600]

Good for you. Sounds like yet another a-hole that doesn't deserve to be selling collectible items on the net.

[Keatah]

Aggravation tax? WTF?

[+save2600]

Would be funny if Andre81 reverse-invoiced the guy for *his* trouble and inconvenience and labeled said fee as an idiot tax, just for the hell of it.

[bojay1997]

That is one stupid seller considering Ebay now makes the seller pay return shipping if an item is damaged and has to be returned for a full refund.

[7800fan]

Pay up. Then leave him a neutral or neg with low shipping rating so he really earns that aggravation pay.

[Tron Unit]

Report the seller. I had one seller tell me I had to pay return shipping on an item he misrepresented and he would charge a 20% restocking fee. When I called ebay they told me this was against their policies and I got the seller's listings removed and my money refunded by ebay, not the seller. I also left him negative feedback. These jerkwads think they can cover their asses with all of the fine print but little do they know if it's not in accordance with ebay's policies, their little listing caveats and fine print won't matter.

[kennybrooks]

Report the seller. I had one seller tell me I had to pay return shipping on an item he misrepresented and he would charge a 20% restocking fee. When I called ebay they told me this was against their policies and I got the seller's listings removed and my money refunded by ebay, not the seller. I also left him negative feedback. These jerkwads think they can cover their asses with all of the fine print but little do they know if it's not in accordance with ebay's policies, their little listing caveats and fine print won't matter.

Must have been the 20% restocking fee as the seller can require the buyer to pay return shipping if you select that option when listing the item on Ebay.

[Crazy Climber]

I have received an astonishing amount of boxed games in bubble mailers lately...what is this...1999? People know better now, no excuse.

[bojay1997]

Must have been the 20% restocking fee as the seller can require the buyer to pay return shipping if you select that option when listing the item on Ebay.

Incorrect for items not as described or damaged. The only time a seller can make you pay return shipping now is if you are returning the item because you don't want it for some reason that is not the fault of the seller.

[Crazy Climber]

Incorrect for items not as described or damaged. The only time a seller can make you pay return shipping now is if you are returning the item because you don't want it for some reason that is not the fault of the seller.

Nice! They finally went through with it. As a seller I have always paid return shipping, but most of them do NOT, so on some items, it makes more sense to just keep it. I'm glad they finally went through with it...

[mumbai]

I have received an astonishing amount of boxed games in bubble mailers lately...what is this...1999? People know better now, no excuse.

 

No, they really don't, unfortunately.

[+save2600]

 

No, they really don't, unfortunately.

Definitely cannot assume people have common sense that way any longer. I recently bought a boxed game from a seller that exercised common sense in packaging, but ruined the experience by placing their stupid store sticker across the back of the box. Sticker was placed AFTER the pic was taken too.

[Keatah]

No, they really don't, unfortunately.

 

They might know better than you think. It's cheaper to send in a bubble mailer as opposed to a box.

[mumbai]

They might know better than you think. It's cheaper to send in a bubble mailer as opposed to a box.

 

Depends on what you take the phrase "knowing better" to mean. I'd argue it isn't significantly so, if at all, factoring in potential buyer complaints, returns, etc. in the particular case of boxed games. And I think that's plain as the nose on anyone's face. So, I guess I also feel like I'm being trolled here.

[Keatah]

People know it is cheaper to use bubble mailer than boxes. I mean nothing more or less than that.

[Crazy Climber]

 

Depends on what you take the phrase "knowing better" to mean. I'd argue it isn't significantly so, if at all, factoring in potential buyer complaints, returns, etc. in the particular case of boxed games. And I think that's plain as the nose on anyone's face. So, I guess I also feel like I'm being trolled here.

It depends on how you look at it. Some people do not complain about bubble mailers. If they send out 100 boxed games in Bubble mailers and only actually hear one complaint, they don't see an issue...so I get what Keetah is saying.

[+GoldenWheels]

I bought a game from seller gsggeneralstore and asked to use a box and not an envelope and got this answer:

 

If your asking me to pack it special, I'm going to charge an additional $10, for packing materials, "labor", and aggravation tax, not to mention the extra time on my end.

 

My listing never said anything about me putting this in a box.

 

So once again, it's an additional $10 to ship in a box, or I cancel this order.

 

Did you pay the 10$ or have him (I assume) cancel the order?

 

He shouldn't have been so rude. But I'd have made you pay for the box (no "taxes" or "labor" just the box) or cancel the order too.

[mumbai]

If [sellers] send out 100 boxed games in Bubble mailers and only actually hear one complaint, they don't see an issue...

 

Not to belabor the point, but I still maintain that this is short-sighted. The are more numerous transactional expenses associated with shipping fragile items in this manner apart from the immediate, pure material cost of packaging format (bubble mailer v. cardboard box), the difference between them diminishing for sellers operating on larger scale, anyway. This is not to say that such thinking isn't seductive. Even Amazon still plays shipping roulette when it opts to send certain items in a mailer rather than a box. Though Amazon possesses the resources and market backing to pursue low single-digit sales margins, which eBay sellers don't.

 

I do think that one complaint in one hundred is optimistic from a seller's standpoint with regard to this issue. Placing such items in a bubble mailer with a handwritten scrawl that its contents are fragile (an all too frequent occurrence in my experience) demonstrates a naivete about how gingerly postal services treat delivery. Factoring in time lost to complaints, returns processing, lost income from damaged goods, knocks against one's reputation as a seller, and decreased likelihood of future business from burned buyers or third parties who read sad testimonials of shoddy service leads me to think that sellers looking to do right by customers and grow a business need to step back and look at a picture larger in scope that simply whether a mailer costs $y and a box costs $x.

 

Clearly, I've given my position too much thought.

Edited March 13, 2015 by mumbai

[Crazy Climber]

 

Not to belabor the point, but I still maintain that this is short-sighted. The are more numerous transactional expenses associated with shipping fragile items in this manner apart from the immediate, pure material cost of packaging format (bubble mailer v. cardboard box), the difference between them diminishing for sellers operating on larger scale, anyway. This is not to say that such thinking isn't seductive. Even Amazon still plays shipping roulette when it opts to send certain items in a mailer rather than a box. Though Amazon possesses the resources and market backing to pursue low single-digit sales margins, which eBay sellers don't.

 

I do think that one complaint in one hundred is optimistic from a seller's standpoint with regard to this issue. Placing such items in a bubble mailer with a handwritten scrawl that its contents are fragile (an all too frequent occurrence in my experience) demonstrates a naivete about how gingerly postal services treat delivery. Factoring in time lost to complaints, returns processing, lost income from damaged goods, knocks against one's reputation as a seller, and decreased likelihood of future business from burned buyers or third parties who read sad testimonials of shoddy service leads me to think that sellers looking to do right by customers and grow a business need to step back and look at a picture larger in scope that simply whether a mailer costs $y and a box costs $x.

 

Clearly, I've given my position too much thought.

Ha, yeah, I get what you mean. I dunno, I just had a game arrive in a bubble mailer recently and it wasn't damaged so I didn't complain. I should still probably say something, but I have the game in my greedy little hands so I don't care I just wonder how many people actually "say" something to the seller. If only one of every hundred complain, they are not going to change.

[7800fan]

It depends on how you look at it. Some people do not complain about bubble mailers. If they send out 100 boxed games in Bubble mailers and only actually hear one complaint, they don't see an issue...so I get what Keetah is saying.

 

Not with how eBay handles defect. Get 2 or 3 complaints and seller starts slipping in rating, get higher FVF and lower listing/exposure. A few more complaint and seller loses selling privileges.

 

Big sellers with 100's daily sales and less than 1% failure can absorb the complaint but smaller time sellers are more easily harmed by complaint or neg about crushed game box.

[ls650]

I've added him to my blocked list.

[Atari8bitCarts]

I have received an astonishing amount of boxed games in bubble mailers lately...what is this...1999? People know better now, no excuse.

What amazes me is my international purchases. I just had two CIB boxes come in letter packages this week. And believe it or not, not crushed! I couldn't believe it. The only thing protecting the contents was the cart box itself. People amaze me.

[Andre81]

The seller filed an unpaid item which I've appealed. eBay reviewed the communication with the seller and removed the unpaid item strike and gave me a $10 voucher! WOW!!!

[Shawn]

The seller filed an unpaid item which I've appealed. eBay reviewed the communication with the seller and removed the unpaid item strike and gave me a $10 voucher! WOW!!!

 

Nice to hear when the good guys win.