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Metal Jesus

FOUND: Nintendo Game Counselor Guide & 1989 Employee Manual

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Straight out of the late 80s and early 90s, here is the official Nintendo Game Counselor Guide they would use to help people stuck in their NES and SNES games AND the official 1989 Nintendo Employee manual. This is a rare insight into the what it was like to work at Nintendo during the classic era! Did you ever call the Powerline? I did!

 

 

A big shoutout to my buddy Emilio for letting me borrow this. It walked into his retro game & toy store in Renton, Washington recently...along with some other goodies ;)

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Never called the Nintendo number, but I did call SNK's number about a misprint in the manual for Iron Tank. It said something about a two player option that doesn't exist in-game. SNK's number was free. :D

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This is pretty neat! Have they been scanned in their entirety anywhere?

 

You should do a livestream where you pretend to be a Nintendo Game Counselor and try to solve questions people ask in the stream!

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I love seeing things that are this personalized and human. A while back I saw the Sega Test internal training movie and it was really cool to see the personalities and what not of the time.

 

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Very cool, thanks for sharing!

 

I DID call the Nintendo Counselors quite a lot BITD. Even though I have a subscription to Nintendo Power and bought a lot of the guides, there were still things that I was lost on, and if my friends couldn't help I'd call them up. I'm unsure about dates and amounts, but I think I called around a dozen times total. First time was prob around 87-88 when it was still a regular phone number, before they changed to 1-900. That made it harder as I had to get permission from the parents to call.

 

Games I can recall calling on were:

 

Godzilla (game bug in that game, and the counselor confirmed it was one)

Destiny of the Emperor (ran into the rare bug where if you do certain things you can make a game saved in Slot 1 unwinnable, which I found out the hard way!)

Zelda II (missed a key in a palace, and was told I could use the Fairy spell to go through locks, which saved my game. Also called a second time to get help with the final palace)

Final Fantasy VI (Help with one of the bosses)

Silent Service (NP lied and said there was BB's and CV's in the game...nope!)

 

That's all I can remember right now though I'm sure there were others

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You should do a livestream where you pretend to be a Nintendo Game Counselor and try to solve questions people ask in the stream!

 

 

OMG this is so hilarious!! That would be too fun :)

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We never had the money to call the Counselors, but I remember it being an absolute dream job to have as a kid.

Same here. Then I ended up actually working in a call center, found out it wasn't as awesome as I'd hoped. (Seriously, how does that job not have a higher suicide rate?). Might have been better if I could talk NES games all day.

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I only called Nintendo's help line once. It had something to do with Metal Gear, but I can't remember what. I do know my Dad was curious as to why Snake had cigarettes and what that was used for, so he prompted me to ask.

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Wow, great that there are no torn punch holes, which is very often the case with these old ring binders.

I'd insert as a protector a plain 8 1/2 x 11 card behind the back protector in the beginning.

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Wow, great that there are no torn punch holes, which is very often the case with these old ring binders.

I'd insert as a protector a plain 8 1/2 x 11 card behind the back protector in the beginning.

 

 

 

Sadly, in the making of this video...I accidentally tore the punch holes on the 1st page... So sad... but it was getting opened and closed so much...

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Never had to called the Nintendo counselors, I owned The Official Nintendo Player's Guide which was like the consumer version of what they used. :)

 

Another an awesome find from you Metal Jesus, thanks...

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