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The New Atari VCS FAQ and Info Thread

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The FAQ that is needed now is the "HOW TO GET YOUR MONEY BACK FAQ"

 

You're in the best position to write such a thing. Your influence counts, use it!

 

IndieGogo says they won't refund my money, and the campaign doesn't answer my emails. What should I do?

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The Real FAQ you need.

 

If you gave these clowns money and want it back, follow these steps.

 

1) Message the IGG page for a refund. Do this a few times and keeps records of how they never respond. The bank will ask for this information.

 

2) Print off any information you have. This way you can refer to it while you call the bank. It helps to be prepared and professional.

I did screen prints also of IGG page so I could reference it.

 

3) Be prepared to answer a lot of questions. It was at this point I felt really embarrassed to admit I bought into this.

Be honest and be firm you want your money back.

 

Make sure you are super polite also! It is up that person on the other end of the phone on if you get the money back. You want them on your side!

 

4) Key things to mention are the floating delivery date. The lack of communication. Also mention that they redesigned the item and it is not what you pre-ordered now.

I also mentioned how I turned them into IGG for Terms of Service breeches and that IGG didn't take my concerns seriously.

 

5) You may have to call the bank a few times and discuss this while they research it. Be patient. The bank wants a happy customer but they have rules to follow.

 

6) By this point you should get a refund from your bank or credit card company. Make sure you keep all that paperwork handy if they ask for it. Because most likely you will have a dispute period where you may have to fight some more. Chances are they will not dispute it.

 

ALSO DO NOT RESPOND BACK TO ANY EMAILS FROM IGG - DON'T JEOPARDIZE THE REFUND.

 

Hopefully this helps anyone who needs it.

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A news article popped up in my feed a few minutes ago that I thought you guys and gals might find of interest: https://medium.com/@atarivcs/peripherals-update-designed-for-atari-vcs-in-partnership-with-powera-252685b0f2f1

 

It goes over how Atari is partnering with PowerA (who has been the company behind most of Nintendo's officially licensed carrying cases and third party controllers for the last decade and a half) to design and produce the VCS's controllers. I've got no expectations one way or the other on how the VCS system will turn out, but if PowerA is handling the controllers then it's pretty safe to say that at least the controllers will be quality products. :)

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Well, on the Switch side, I have a wired controller from them that I pretty much wore out after a month- but I think I exceeded what they would consider 'normal wear and tear'. ;) That, at least was pretty well-built for a $15 controller, I thought.

 

Of all this ridiculousness, I do hope the controllers materialize- I certainly won't hold my breath, though.

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I preordered the console but no controllers. Why bother when xbox pads are nearly identical and compatible?

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I firmly believe VCS will see a release. I just don't buy the vaporware hype at all. It doesnt seem, feel or vibe as true to me at all. I think theres definitely room in the market for this. Even AMD mentioned atari in one of their press releases, which boosts their credibility a lot to me. Atari, SA is a HOLDING COMPANY, meaning they must be partnering with AMD to make this console. All atari SA does is manage Intellectual property.

 

I think perhaps Atari VCS is not merely an atari console, but really an AMD console in disguise.. atari SA, a holding company licensing the atari hardware brand to AMD.

Edited by AlecRob

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If AMD were propping up Atari SA, I would expect more in the way of resources, communications, strategy, software, and other things one would associate with an entertainment platform. Maybe they'll pull a rabbit out of their hat at E3, but they've played the "just wait until____" card a few too many times for me to find them credible.

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I firmly believe VCS will see a release. I just don't buy the vaporware hype at all. It doesnt seem, feel or vibe as true to me at all. I think theres definitely room in the market for this. Even AMD mentioned atari in one of their press releases, which boosts their credibility a lot to me. Atari, SA is a HOLDING COMPANY, meaning they must be partnering with AMD to make this console. All atari SA does is manage Intellectual property.

I think perhaps Atari VCS is not merely an atari console, but really an AMD console in disguise.. atari SA, a holding company licensing the atari hardware brand to AMD.

Not a chance in my opinion AMD is involved in any way deeper than selling chips and providing standard support. For a console that if everything went right and a few miracles happened along the way would sell at best a few hundred thousand units over its lifetime simply wouldn't be worth their time for anything more. There's no big payoff potential here in an oversaturated market of big players.

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When Ataribox gets a release, will atariage have to make its own forum section dedicated to it? I mean, it's just as much an atari console as the Lynx or 7800 IMO.. (i.e. not designed by the original atari)

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Received a VCS update e-mail today with links to Gamestop and Walmart pre-orders. I didn't know they are calling it the VCS 800 now. They want $389.99 for the "all in bundle"

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Not a chance in my opinion AMD is involved in any way deeper than selling chips and providing standard support. For a console that if everything went right and a few miracles happened along the way would sell at best a few hundred thousand units over its lifetime simply wouldn't be worth their time for anything more. There's no big payoff potential here in an oversaturated market of big players.

 

Well said. Atari SA is just one of the thousands of AMD customers of the AMD chip. AMD is not doing anything other than selling Atari SA a few reference boards and an option to purchase as many reference boards as Atari SA can afford. There are no custom chips and no big manufacturing contract and not even an Atari SA designed motherboard.

Edited by thetick1

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Lots of recent articles with quite a few details. Sounds like the NVidia Shield (AMD version) might actually be shown. Article claims Atari is "holding private preview meetings with press, retailers, and content partners."

 

https://www.globenewswire.com/news-release/2019/06/11/1867120/0/en/Atari-Brings-the-New-Atari-VCS-Video-Computer-System-to-Life-During-E3-2019-Launching-Official-Presale-in-Partnership-With-GameStop-and-Walmart.html

 

We'll see!!

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Lots of recent articles with quite a few details. Sounds like the NVidia Shield (AMD version) might actually be shown. Article claims Atari is "holding private preview meetings with press, retailers, and content partners."

 

https://www.globenewswire.com/news-release/2019/06/11/1867120/0/en/Atari-Brings-the-New-Atari-VCS-Video-Computer-System-to-Life-During-E3-2019-Launching-Official-Presale-in-Partnership-With-GameStop-and-Walmart.html

 

We'll see!!

That's a press release, written by "Atari" themselves.

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Received a VCS update e-mail today with links to Gamestop and Walmart pre-orders. I didn't know they are calling it the VCS 800 now. They want $389.99 for the "all in bundle"

Well, the pile of fake shit that doesn't exist will have 8GB, while the other fake piece of shit that doesn't exist known as the 400, will have 4GB.

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Well, the pile of fake shit that doesn't exist will have 8GB, while the other fake piece of shit that doesn't exist known as the 400, will have 4GB.

 

They might have a reference board .. anyone with a few hundred dollars can buy a reference board and be an AMD customer. What I suspect will be missing is any functional game. They will likely "show off" the AMD SDK where the they changed the login title from AMD SDK to Atari SDK.

Edited by thetick1

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