Atari Nut Posted November 5, 2018 Share Posted November 5, 2018 I ended up picking up a 9 Gold and it has a sound issues... probably similar to the Legends. Sometimes the sound has dropouts or it skips (if that's a way to explain it). It also gets *crackly* sometimes. Is this the issue on the Legends system? 1 Quote Link to comment Share on other sites More sharing options...
power Posted November 5, 2018 Share Posted November 5, 2018 i wish people would stop giving AtGames money. 3 Quote Link to comment Share on other sites More sharing options...
AtariLeaf Posted November 5, 2018 Share Posted November 5, 2018 I ended up picking up a 9 Gold and it has a sound issues... probably similar to the Legends. Sometimes the sound has dropouts or it skips (if that's a way to explain it). It also gets *crackly* sometimes. Is this the issue on the Legends system? I'm not sure if it's the same as the legends. Perhaps you could take some video and post it. I know that dropouts can happen with the NES classic depending on the sound bar you use. If you are using a soundbar, try disabling it and play sounds directly from your tv and see if that makes a difference. 1 Quote Link to comment Share on other sites More sharing options...
Atari Nut Posted November 6, 2018 Author Share Posted November 6, 2018 No sound bar... I just use the TV speakers. I'm not to proficient with video. Perhaps others will hear this issue also as the 9 Gold starts showing up on the shelves. 1 Quote Link to comment Share on other sites More sharing options...
AtariLeaf Posted November 6, 2018 Share Posted November 6, 2018 I know there are some sound issues with the legends console and they've been demonstrated on some youtube videos. If you have a chance find some of those and see if the issues they are experiencing sound similar to yours. One thing was the sounds were about a second behind the action on the screen. In others, for the Genesis games I believe, the sound was very scratchy and distorted. I don't recall any issues with sound dropout. 1 Quote Link to comment Share on other sites More sharing options...
atarifan88 Posted November 6, 2018 Share Posted November 6, 2018 I know the FB 9 is out now, but the FB 9 Gold is not. So how did you get one of those if they are not released yet. Are you sure you don't mean the regular FB 9? Quote Link to comment Share on other sites More sharing options...
KevinMos3 Posted November 6, 2018 Share Posted November 6, 2018 I ended up picking up a 9 Gold and it has a sound issues... probably similar to the Legends. Sometimes the sound has dropouts or it skips (if that's a way to explain it). It also gets *crackly* sometimes. Is this the issue on the Legends system? I picked up a Flashback 9 over the weekend (saw it with a $35 clearance tag on it, marked down from $44.88). Mine definitely has sound issues. It has no sound at all when you turn it on. I have to unplug the HDMI cable and plug it back in to get sound. If that wasn't enough of a nuisance, every time I load a game, I have to repeat this process (unplug/replug hdmi cable). When I go back to the menu after playing a game, same thing. No sound. Unplug/replug. I thought it might be the HDMI cable, so I tried another, but it has the same issue. I thought maybe it didn't like something about my TV, so I tried it on another one. On the bedroom TV, it will not have sound after powering on either. However, I only have to unplug/replug the HDMI once and then the sound will work after that. It seems to not like some TVs. It doesn't like either of mine, but it likes one better than the other. i wish people would stop giving AtGames money. I'm just about done. I think I've been more than patient and bought products over the past several years. I've been looking forward to this years Atari and Sega release. I know the Sega one was cancelled, but I still looked forward to the Atari FB. So far, it's been pretty disappointing, even though the Stella emulator is much better. The sound issue is very frustrating, I do not understand why they would release a product that does not work with original paddle controllers (especially since there's a category of "Paddle" games on the console, and the "Boom!" on the menu looks ridiculous (the most minor of the 3 annoyances so far). I don't understand why they can't seem to product test and do a PROPER release. Year after year, we keep asking for things and they eventually give us a couple (SD Card slot and better emulation), but then overlook the most basic functionality that gets broken, like paddles and sound breaking. I'm not clear if they're releasing portables this year, but I remember Bill saying they weren't fixing the sound emulation on the Sega Portable this year anyway... an issue that's been known for several years and the fix made available by a Brazilian guy for a few years now, but they still couldn't be bothered to fix the next year's release. 1 Quote Link to comment Share on other sites More sharing options...
bmadgames Posted November 6, 2018 Share Posted November 6, 2018 I know the FB 9 is out now, but the FB 9 Gold is not. So how did you get one of those if they are not released yet. Are you sure you don't mean the regular FB 9? The Gold is definitely out there now. I think Groupon has it available. 1 Quote Link to comment Share on other sites More sharing options...
AtariLeaf Posted November 6, 2018 Share Posted November 6, 2018 Interesting I'll be monitoring this thread closely. This is disheartening if it's a wide issue 1 Quote Link to comment Share on other sites More sharing options...
bmadgames Posted November 6, 2018 Share Posted November 6, 2018 (edited) Interesting I'll be monitoring this thread closely. This is disheartening if it's a wide issue Has anyone contacted AtGames about this? I'm thinking if it is an issue that they could at least update the firmware. Edited November 6, 2018 by bmadgames Quote Link to comment Share on other sites More sharing options...
Velvis Posted November 6, 2018 Share Posted November 6, 2018 I picked up a Flashback 9 over the weekend (saw it with a $35 clearance tag on it, marked down from $44.88). Mine definitely has sound issues. It has no sound at all when you turn it on. I have to unplug the HDMI cable and plug it back in to get sound. If that wasn't enough of a nuisance, every time I load a game, I have to repeat this process (unplug/replug hdmi cable). When I go back to the menu after playing a game, same thing. No sound. Unplug/replug. I thought it might be the HDMI cable, so I tried another, but it has the same issue. I thought maybe it didn't like something about my TV, so I tried it on another one. On the bedroom TV, it will not have sound after powering on either. However, I only have to unplug/replug the HDMI once and then the sound will work after that. It seems to not like some TVs. It doesn't like either of mine, but it likes one better than the other. I'm just about done. I think I've been more than patient and bought products over the past several years. I've been looking forward to this years Atari and Sega release. I know the Sega one was cancelled, but I still looked forward to the Atari FB. So far, it's been pretty disappointing, even though the Stella emulator is much better. The sound issue is very frustrating, I do not understand why they would release a product that does not work with original paddle controllers (especially since there's a category of "Paddle" games on the console, and the "Boom!" on the menu looks ridiculous (the most minor of the 3 annoyances so far). I don't understand why they can't seem to product test and do a PROPER release. Year after year, we keep asking for things and they eventually give us a couple (SD Card slot and better emulation), but then overlook the most basic functionality that gets broken, like paddles and sound breaking. I'm not clear if they're releasing portables this year, but I remember Bill saying they weren't fixing the sound emulation on the Sega Portable this year anyway... an issue that's been known for several years and the fix made available by a Brazilian guy for a few years now, but they still couldn't be bothered to fix the next year's release. Wait, the FB 9 series doesnt support paddles? Quote Link to comment Share on other sites More sharing options...
atarifan88 Posted November 6, 2018 Share Posted November 6, 2018 i wish people would stop giving AtGames money. I wish someone would come out with a reliable stand alone digital Atari unit you can load old games and homebrews on it that would work correctly! 3 Quote Link to comment Share on other sites More sharing options...
AtariLeaf Posted November 6, 2018 Share Posted November 6, 2018 Hopefully Bill can give us an answer and let us know there is a fix upcoming. 1 Quote Link to comment Share on other sites More sharing options...
Atari Nut Posted November 6, 2018 Author Share Posted November 6, 2018 Yea, I hope Bill can chime in. I'm dissappointed in it and thinking about returning it as defective. I'm gonna try a different TV and see if the issues persist. I picked up the 9 Gold at Game Stop. 1 Quote Link to comment Share on other sites More sharing options...
AtariLeaf Posted November 6, 2018 Share Posted November 6, 2018 I think I only saw one flashback 9 review on YouTube so far. Not John Hancock someone else but I don't remember mention of sound issues. I could be wrong 1 Quote Link to comment Share on other sites More sharing options...
Bill Loguidice Posted November 6, 2018 Share Posted November 6, 2018 If you have sound issues, please contact support at info@atgames.net. There shouldn't be such issues. 2 Quote Link to comment Share on other sites More sharing options...
Atari Nut Posted November 7, 2018 Author Share Posted November 7, 2018 I'm attaching a wav file. I loaded Return To Haunted House and reset the game several times to get a sample of the intro theme. I don't know if "dropouts" are a good description but listen for yourselves. I tried another TV and the issue persists. Does anyone have a Flashback 9 that sounds like this? Flashback 9 Gold Audio - RHH.wav 1 Quote Link to comment Share on other sites More sharing options...
AtariLeaf Posted November 7, 2018 Share Posted November 7, 2018 That sounds like an emulation issue or hardware issue but thats not right for sure. Sounds like it happens every couple seconds. I asked a YouTuber named Tim's tiny arcade. He's done a couple videos showing off the flashback 9 and he hasn't noticed any issues 1 Quote Link to comment Share on other sites More sharing options...
Atari Nut Posted November 7, 2018 Author Share Posted November 7, 2018 (edited) It does happen during the emulation but it doesn't happen when you're on the game selection menu and the background music is playing. Definitely a problem with the emulation...and it's not consistent. I wonder if it's only present on the Gold versions. Edited November 7, 2018 by Atari Nut 1 Quote Link to comment Share on other sites More sharing options...
+stephena Posted November 7, 2018 Share Posted November 7, 2018 Perhaps try running this ROM on a PC version of Stella. First try 3.9.3, then version 5 and finally the pre-release of version 6. I would bet that it's something already fixed in the newer versions. Quote Link to comment Share on other sites More sharing options...
Atari Nut Posted November 7, 2018 Author Share Posted November 7, 2018 It's not just this ROM, it's all of them...and they do sound fine on Stella 5. I don't have Stella 3.9.3 but I have benn using Stella for a long time and don't ever recall hearing these issues. Quote Link to comment Share on other sites More sharing options...
+stephena Posted November 7, 2018 Share Posted November 7, 2018 Still, it would be nice to temporarily install Stella 3.9.3, and do some testing. At least it can be used to figure out if it's the emulation itself or the hardware. Quote Link to comment Share on other sites More sharing options...
Atari Nut Posted November 8, 2018 Author Share Posted November 8, 2018 Can you point me to just the binary .zip? Quote Link to comment Share on other sites More sharing options...
+stephena Posted November 8, 2018 Share Posted November 8, 2018 https://github.com/stella-emu/stella/releases/tag/release-3.9.3 Quote Link to comment Share on other sites More sharing options...
Atari Nut Posted November 8, 2018 Author Share Posted November 8, 2018 (edited) Thanks for the link. It sounds fine on Stella 3.9.3. Edited November 8, 2018 by Atari Nut Quote Link to comment Share on other sites More sharing options...
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