TrekMD Posted June 17, 2020 Share Posted June 17, 2020 I placed an order recently as well. Got a reply to my email quite fast and my order also arrived in less than a week. Quote Link to comment Share on other sites More sharing options...
Trellot Posted June 20, 2020 Share Posted June 20, 2020 (edited) I agree that Brad can run his business anyway he sees fit. However, I did run into a bit of a snafu with him once when, after I inquired about the stock availability on about 4 or 5 open-box 2600 titles, he told me that he was so busy and had already had more orders than could be shipped by the end of the month. Well, that told me I wouldn't get them in time since I needed them for a gift in a week, so I never officially made the order. Fast forward about 4-5 months and, and I'm trying to order something again...this time, however, there are no more responses to my email inquiries; and I mean I tried my work email, multiple home emails, etc. I also followed his email title instructions in order to avoid his SPAM filters from his end, and I never found one response from him in any of my SPAM boxes either, lol. Anyway, I chalked it up to him being angry with me for not making that order months before and it dawned on me that he must have some elaborate methodology in place that notifies/warns him when that offending customer returns for more Atari! At any rate, it didn't stop me. I just called him directly and made the order that way...he did take over a month to ship the items to me, which is extremely uncommon for him, while charging me right away. Still, no matter, I will continue to order from him in the future. I figure he has been at this for decades and his ways are set, well fine. Just have to learn his ways I suppose. Edited June 20, 2020 by Trellot 1 Quote Link to comment Share on other sites More sharing options...
patroclus99 Posted July 4, 2020 Share Posted July 4, 2020 My last transaction with Best Electronics was disappointing; my suggestion would be just to charge-back your purchase if he shilly-shallies or botches your order. If you're given some lame-o, run-a-round song & dance. . . just charge it back. I wouldn't worry about being on his "list". . . who cares; he doesn't really offer any service or merchandise that you can't find from someone else these days. You might pay a little more, but to me that's a small consolation if the transaction is equitable and professional. 1 Quote Link to comment Share on other sites More sharing options...
socrates63 Posted July 11, 2020 Share Posted July 11, 2020 I placed my second order today. I’ve always found him responsive to email (replies by next day). Shipping on the first order was a little slow (2 weeks from order to package arrival) but acceptable. Quote Link to comment Share on other sites More sharing options...
sysop408 Posted November 16, 2020 Share Posted November 16, 2020 Has anyone made contact with BeST Electronics recently? I just dusted off my ST after letting it take a beating in my garage for the past 12 years. I'm completely shocked that it still works just fine, but my mouse has seen better days. I need to get a new one. I tried emailing him the other day, but the email bounced. Quote Link to comment Share on other sites More sharing options...
jaybird3rd Posted November 16, 2020 Share Posted November 16, 2020 4 hours ago, sysop408 said: I tried emailing him the other day, but the email bounced. He changed e-mail addresses recently; the new address is at the bottom of his home page. Quote Link to comment Share on other sites More sharing options...
7800Knight Posted November 16, 2020 Share Posted November 16, 2020 I mailed off a postal money order on Saturday for one of their catalogs as I want to see what they have; I plan to order from them in the future. I hope they didn't close down. Quote Link to comment Share on other sites More sharing options...
+slx Posted November 16, 2020 Share Posted November 16, 2020 You really have to wonder why he doesn‘t get an email address with his own domain name.... Thanks for the new one, though! Quote Link to comment Share on other sites More sharing options...
Albert Posted November 16, 2020 Share Posted November 16, 2020 Just now, slx said: You really have to wonder why he doesn‘t get an email address with his own domain name.... Thanks for the new one, though! I know, right? That email address is kind of crazy in this day and age! That is, once you scroll down that huge page to find it. Also, my eyes! ..Al 1 1 Quote Link to comment Share on other sites More sharing options...
+slx Posted November 16, 2020 Share Posted November 16, 2020 Maybe just another way to keep orders low. Quote Link to comment Share on other sites More sharing options...
jaybird3rd Posted November 16, 2020 Share Posted November 16, 2020 13 minutes ago, slx said: Maybe just another way to keep orders low. That's my "theory," too. I've often wondered if Brad sticks to a 1997-level website and ordering system because it takes work to use it (compared to what most of us are accustomed to), which filters out anyone who doesn't already know what they're doing. Or, perhaps he's just comfortable with his current system and doesn't want to put in the time and effort to change it. Either way, I'm just glad he still does what he does, so I'm happy to play along. 6 Quote Link to comment Share on other sites More sharing options...
+davidcalgary29 Posted November 16, 2020 Share Posted November 16, 2020 Yes indeed. I placed an order a month ago (although he now seems to have a three-item limit), and, as always, he came through very nicely. He does have a new e-mail -- look for the "Best Electronics 2" address. I believe that it's listed on the website. Quote Link to comment Share on other sites More sharing options...
BIGHMW Posted November 16, 2020 Share Posted November 16, 2020 Does he still take cores so you can get a discount on your order??? I wanted to get 2 Best-modded CX24 7800 sticks and another modded CX52 5200 stick as well. I guess that makes my three item limit. I have plenty of both sticks I can trade as cores. Quote Link to comment Share on other sites More sharing options...
+MrZarniwoop Posted November 16, 2020 Share Posted November 16, 2020 Best Electronics is the most wonderful combination of homemade marketing (with testimonials, extreme details of product development, an amazing catalog and website that are fun just to read on its own when you get past the 90s MySpace vibe), over-the-top customer service where you feel like they'll swim any ocean or climb any mountain to help you, and disinterest (even polite pushback) on driving any order volume or revenue. You can't buy too much at once. You can't place another order too soon after the first one. I think of them more like a non-profit with a mission to keep the Atari community healthy and using their gear, and want to help lots of people more than they want to sell lots of stuff as a business. 3 Quote Link to comment Share on other sites More sharing options...
+slx Posted November 16, 2020 Share Posted November 16, 2020 Unfortunately that item limit is extremely aggravating when ordering from overseas (if Brad still does that at all) as it means multiple postage / customs handling fees (and no impulse buying of curiosities). 1 Quote Link to comment Share on other sites More sharing options...
+batari Posted November 16, 2020 Share Posted November 16, 2020 I ordered from them a while back. They have a $50 minimum with Paypal, and my total was $49, so I figured he would just charge me $50. Nope, he added a surcharge of 5%, which brought the total to over $50. He didn't seem pleased when I wanted to add to the order after that. I found the policy very strange, because I could add a $1 item to bring it to $50, getting more for less. I did get my stuff though! His redesigned 7800 PSU works great. Quote Link to comment Share on other sites More sharing options...
+sramirez2008 Posted November 16, 2020 Share Posted November 16, 2020 33 minutes ago, batari said: His redesigned 7800 PSU works great. Oh I'm glad you mentioned that. I've been meaning to pick up a couple of them.? 1 Quote Link to comment Share on other sites More sharing options...
AtariBrian Posted November 16, 2020 Share Posted November 16, 2020 38 minutes ago, batari said: I ordered from them a while back. They have a $50 minimum with Paypal, and my total was $49, so I figured he would just charge me $50. Nope, he added a surcharge of 5%, which brought the total to over $50. He didn't seem pleased when I wanted to add to the order after that. I found the policy very strange, because I could add a $1 item to bring it to $50, getting more for less. I did get my stuff though! His redesigned 7800 PSU works great. How long ago did you order using paypal? Back in October, he would not let me use paypal and said he no longer accepts it. Quote Link to comment Share on other sites More sharing options...
+batari Posted November 17, 2020 Share Posted November 17, 2020 3 hours ago, AtariBrian said: How long ago did you order using paypal? Back in October, he would not let me use paypal and said he no longer accepts it. I want to say June or July this year? If no paypal, maybe ask about G-pay. Credit cards are taken over the phone, and I wasn't too enthused about doing that! If he doesn't take paypal, his site doesn't reflect that. This is from just now: We accept Visa, MasterCard Credit Cards (Domestic / International) (Minimum Atari Sale / Order $20) Minimum G Pay Sale $35 (Domestic) PayPal (Minimum Sale $50) (International) PayPal (Minimum Sale $50) PayPal and G Pay account: bestelec@bestelec.digitalspacemail8.net Our 36th Year in the Atari Business! Feed Back Rating: 12190 Positive, 0 Neutral, O Negative 540+ Verified Buyers 1 1 Quote Link to comment Share on other sites More sharing options...
Jinks Posted November 17, 2020 Share Posted November 17, 2020 Well I would never buy anything I can not figure out the email address or have time for cranky judgemental people I am not four years old why would anyone ask to be treated that way? I would rather set fire to my Atari collection than wasting my time as I despise those situations so badly. 3 1 Quote Link to comment Share on other sites More sharing options...
AtariBrian Posted November 17, 2020 Share Posted November 17, 2020 10 minutes ago, Jinks said: Well I would never buy anything I can not figure out the email address or have time for cranky judgemental people I am not four years old why would anyone ask to be treated that way? I would rather set fire to my Atari collection than wasting my time as I despise those situations so badly. Yeah he is for sure getting worse. Quote Link to comment Share on other sites More sharing options...
AtariBrian Posted November 17, 2020 Share Posted November 17, 2020 36 minutes ago, batari said: I want to say June or July this year? If no paypal, maybe ask about G-pay. Credit cards are taken over the phone, and I wasn't too enthused about doing that! If he doesn't take paypal, his site doesn't reflect that. This is from just now: We accept Visa, MasterCard Credit Cards (Domestic / International) (Minimum Atari Sale / Order $20) Minimum G Pay Sale $35 (Domestic) PayPal (Minimum Sale $50) (International) PayPal (Minimum Sale $50) PayPal and G Pay account: bestelec@bestelec.digitalspacemail8.net Our 36th Year in the Atari Business! Feed Back Rating: 12190 Positive, 0 Neutral, O Negative 540+ Verified Buyers His site doesn't reflect anything but a bunch of colors and mumbo jumbo! He does take G Pay but I don't have that. Quote Link to comment Share on other sites More sharing options...
Greg2600 Posted November 17, 2020 Share Posted November 17, 2020 Honestly there's not much he sells under $50 anymore, so you're almost always going to reach the Paypal minimum! Quote Link to comment Share on other sites More sharing options...
gilsaluki Posted November 17, 2020 Share Posted November 17, 2020 "Does anyone know if Best Electronics is still selling Atari merchandise? I ordered a new 1200XL keyboard mylar from Brad earlier this month and sent him the money for it via Google Pay. After an email exchange in which he wanted to know the eBay auction number for the 1200XL I had purchased (which needed the new mylar) the money was refunded to me with no explanation. I have sent him 3 emails since asking for a reson why the money was refunded and have not received any replies. Anybody know . . . .??" That indeed is a weird, wild, and wacky request: What Ebay auction did you purchase the 1200XL? Strange. Why on Earth would it matter when, when, or how someone got a piece of Atari software? Strange Ways, Twisted Minds....(a KISS song ref.). Quote Link to comment Share on other sites More sharing options...
Geoff Oltmans Posted November 17, 2020 Share Posted November 17, 2020 On 2/28/2020 at 9:33 AM, Tron Unit said: Yeah that website is so 1994. I have a really hard time navigating and trying to find what I’m looking for. But if that’s how he wants to run it good for him. It's like the Drudge Report of Atari sales. 2 1 Quote Link to comment Share on other sites More sharing options...
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