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tf_hh

A personal statement by tfhh - please read. Thanks.

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They won't bite Jeff Bezos' hand because he feeds them, or Buffet.... nah say it ain't so. I guess it's just business. I love the broken printers and 800's that the USPS gorilla squad delivers. That doesn't seem to happen with DHL or FedEX. I'm sorry but if that sort of thing doesn't matter, it still comes down to people doing their jobs. Sadly, I actually know a few people that work at the hub up here at the Airport, they are paid very well and laugh about this sort of stuff... It could be worse they say. Perhaps that may be true, but how much worse? Lost, broken, not delivered, mail on the street and in dumpsters? They are better paid than most in this area... iron, coke, chromium, and steel have left this area, as well as coal. Listening to the whining when others are far worse off than they are and the contempt towards those customers is inexcusable. Blame whatever blah blah thing or person you want. Perhaps if they did things well and treated people well they wouldn't have to worry about that political stuff you keep mentioning, they'd have the people on their side, how's about that?

Edited by _The Doctor__
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I think most people on AtariAge know Jürgen provides great products and excellent service, somehow I doubt this is an attempt at "the perfect crime".

 

Sorry to hear that the USPS is struggling at the moment, in the UK the Post Office seems to be doing quite well during the pandemic, they have made a lot of temporary workers permanent, and started offering doorstep collection of parcels. Of course, the postal service is a British invention (that's why British stamps don't have the name of the issuing country on them), and seems to be handling matters a little better. Hopefully the USPS will improve.

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7 hours ago, tf_hh said:

I currently have 17 packages on their way to the USA, the oldest one has been posted at November 23, 2020. I have informed all recipients of the situation by email.

 

 

 

Yeah, and I'm pretty sure that one is mine!

 

Like I told you in our emails, I don't blame you. I've seen how long service is taking from USPS right now. I can look up the tracking number and see where my item was shipped and it was handed over to international shipping within a couple of days, then nothing for months. I certainly can't blame you for that and I don't see how any other right-minded person could either. I appreciate you following up with it and trying to keep us in the loop.

 

 

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6 hours ago, ZuluGula said:

I understand that when the USPS is the problem, this will not help much, but what happened with having a USA based partner/distributor?

 

I would think that it wouldn't change much. Unless the partner is going to make the items in the U.S., then he would still need to get shipments of product from Jurgen, which would be just a likely to fall prey to the same shipping problems.

 

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I have purchased a number of things from Jürgen and he has always given me both amazing communication and service. I too am waiting on package from him that is weeks overdue but the total blame lies with the shipping snafu that this past year has brought with it and not with Jürgen himself. I can see on tracking that the package was sent but then when it was supposed to move from Germany to the US it just disappears off of radar.  I am experiencing a similar problem with a BASIC REV.C cartridge that was shipped from Texas and is now weeks overdue.  The situation is certainly frustrating but not in any way the fault of either man who has shipped my stuff in good faith.  I remain hopeful that both packages will arrive to me eventually. 

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46 minutes ago, _The Doctor__ said:

That doesn't seem to happen with DHL or FedEX.

These were delivered by FedEx

 

IMG_0942.thumb.jpeg.653fd6fb2c3adecc11a104246ed5aaee.jpeg

 

I don't have any complaints about deliveries from UPS, because they never deliver. They tiptoe up to my front door, put a missed delivery note on it and run away so I have to go to the depot to collect it myself. I caught one of them once, he didn't even have my package with him in his car, yes, his car. He had no packages at all.

 

 

We all have anecdotal stories of terrible service from delivery companies. When the package cost $4 to mail, I can forgive a little slack, when it cost $20, I expect it on a red stuffed cushion with gold embroidery and a complimentary After Eight!

 

 

 

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52 minutes ago, _The Doctor__ said:

I love the broken printers and 800's that the USPS gorilla squad delivers. That doesn't seem to happen with DHL

DHL is a subsidiary of Deutsche Post which still is partially state owned.

Here in Germany DHL is not the cheapest, but among the best parcel services around. They are fast, their drivers know where to go to and they don't just drop items at the front door and run. They even are able to read names correctly. All of which cannot be taken for granted with other services.

 

Some support from the government plus a working regulation of ex-monoplists (which Deutsch Post was) works quite well. There only must be the necessary will...

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in 3500–3100 BCE the Mesopotamian trade network wrapped clay tokens in thin sheets of clay that were then baked. These Mesopotamian envelopes called bullae were intended to deter fraud so that in trading, sellers could be certain that the correct amount of goods would get to their buyers. Eventually tokens were done away with and a tablet with markings were used instead.

     Rome is the first well documented postal service arising under Augustus Caesar around the time of the birth of Christ.

    The North American the mail system began in the late 1600s as mail was carried by merchants, friends and Native Americans. 1673 saw Governor Francis Lovelace create a monthly post between New York and Boston. Also in 1683, William Penn opened Pennsylvania’s first post office. They were all very individualized and not designed very well, they relied on some third party transporting mail between posts. Following the Boston Tea Party and the separation from England in 1775 at some point the continental congress met and during discussion one outcomes was the appointment of Ben Franklin as the Postmaster General. From there the Postal service got involved in how the roads and route of this country were used and laid down...During times of crisis and war the military has been known to transport and even deliver the mail. Maybe that's what needs to happen again!

Mail used to be delivered several times a day in some areas.

 

     Consider that in 1653, Frenchman Jean-Jacques Renouard de Vilayer? (spelling please) (1607–1691) established a postal system in Paris. Complete with mailboxes they delivered any letters placed in them if they used pre-paid postage envelopes that he sold. De Vilayer's? business did not last long when as a devious person put live mice in the mailboxes scaring away customers.

     (SIR) Rowland Hill (1795–1879), invented the adhesive postage stamp in 1837, and in doing so he was knighted! Through his work the first postage stamp system in the world was started in England in 1840. Hill created the first postage rates that were based on weight rather than size. Hill's stamps made the prepayment of postage practical.

 

That's about all there is really worth noting...

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DHL was a private company and wasn't eaten by Deutsche Post until 2002 @DjayBee

Adrian Dalsey, Larry Hillblom and Robert Lynn in San Francisco take a step destined to alter the global economy: In 1969, they founded the company DHL - the three letters stand for the initials of their last names.

DHL didn't have much in the way of financial troubles until after becoming a subsidiary of the Deutsche Postal service. In 2008 they almost lost all service in a number of countries, killing off entire towns that relied on them. It wasn't until later that DHL re imagined itself as a private-public partnership and employed private company ideals in their satellites that they started to rebuild and come back as on of the premier delivery services in the world again.

Edited by _The Doctor__
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USPS in my area has been horrible as well.  And I swear they work on a LIFO model at times... where the trucks from Nov/Dec are still sitting waiting for someone to get extra time to go through them.

 

I'm not too impressed with Amazon's personal delivery service either .. more often than not things just vanish somewhere. Amazon apologizes for the lost/late package and eventually sends another one.  I swear its just a driver saying "I don't want to deliver this tonight, maybe tomorrow ... nah.. I quit."

 

FedEx tends to deliver packages before they physically deliver them.  I had some Apple products for holiday gifts that were delivered .. and I spent an hour freaking out looking for them only to have the package actually delivered, next to my mailbox, on the road, and hour after I got the notification that said product was delivered.

 

UPS seems to do well around me.

 

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34 minutes ago, Mr Robot said:

These were delivered by FedEx

 

IMG_0942.thumb.jpeg.653fd6fb2c3adecc11a104246ed5aaee.jpeg

 

I don't have any complaints about deliveries from UPS, because they never deliver. They tiptoe up to my front door, put a missed delivery note on it and run away so I have to go to the depot to collect it myself. I caught one of them once, he didn't even have my package with him in his car, yes, his car. He had no packages at all.

 

 

We all have anecdotal stories of terrible service from delivery companies. When the package cost $4 to mail, I can forgive a little slack, when it cost $20, I expect it on a red stuffed cushion with gold embroidery and a complimentary After Eight!

 

 

 

They look like 'Smart Post' labels... last miles delivered by the USPS

FedEx SmartPost, which is similar to UPS SurePost, is a hybrid shipping service with which FedEx will pick up packages from the shipping destination, and then hand the packages off to the U.S. Postal Service (USPS) for the final delivery to the end customer.

Edited by _The Doctor__

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15 minutes ago, _The Doctor__ said:

They look like 'Smart Post' labels... last miles delivered by the USPS

Delivered by a FedEx vehicle. This is not the only time, just the only time I reported it to Chewy (so the only photo I have) who gave me a full refund and the next three FedEx deliveries were fine, then back to destroyed boxes again.

 

It almost like these companies hire people, and if you are unlucky, the ones they hire near you are rubbish but in other areas they might be good! 

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WOW you actually accepted that! If I'd observed the truck approach and deliver that.. I'd've refused damaged deliveries and/or  documentation noting that it was delivered in whatever state especially if I am present for the delivery.

     How badly were the food and toys mangled? Looks like the kitty enjoys the boxes more than anything else!

I still tend to go by the majority of what's happening rather than the anecdote or exception of what's happening. It just improves our chances of success without damage.

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I can't go into the 'WHY' of it but the reason why the United States Post Office has been so crappy since the beginning of November, 2020 is that thousands of postal workers across the country have been arrested (and fired.) That is why packages are taking so long to arrive or never arrive at all.  It has nothing to do with the Christmas busy season.

 

DO NOT ASK ME WHY THEY HAVE BEEN ARRESTED!!!

 

Back on topic:

 

Sorry to here this tf_hh. I have more stuff from tf_hh and I can't recommend him enough. Hopefully this situation can be resolved soon.

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oh I know that one- the lawsuit that got rolling in 2011 by some 44,000 complainants of which 28,000 were found to have some basis to be included as the compliment 16,000 were eliminated from from that number. All of that continued on through 2016 and on and on until finally the lumbering system acted upon it from late november and continuing to this day... Yeah my daughter is a bit of a socialist and keeps me up to date on things real, imagined and otherwise sometimes by shear involvement of unrelated topics. The grinder continues across many administrations doesn't it?

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Look at all this good history we have going on here! We get to learn about stamps! Mailboxes! Origins! People of note... and for a bonus (as usual) everybody did postal service first :)

 

tf_hh,

 We've all been enriched at least in some part by the ongoing discussion of logistics, postal services, the mechanics of delivery and the differing services that are available. So there's that.

 

I hope all packages arrive and are delivered to folks...

 

Making this time as painful as possible is ending as is all that who will be in office stuff. I am certain deliveries will pick up now, little birdies that fed me history lessons are in the know. Who else but a died in the wool postal worker would know all those postal trivia and history points... The maximum pain campaign is over. Now that the hurt is over shall we thank the abusers? Not quite yet though... the practice of sending parcels around on passenger airplanes won't be back to normal until flights get back up to full swing. So we will continue to have one piece of the chain that's still broken...

Edited by _The Doctor__

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Tfhh has always been honest and helpful. I have ordered from him in the past and will again. I would believe him if he says the package is delayed due to conditions outside of his control. 

 

Sorry this is happening to you sir. Hopefully it doesn't discourage you. 

 

Please everyone be patient.

 

Edit..  and all i ever needed to know about the post i learned from the great Cliff Clavin.

Edited by MrFSL
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Jurgen is such a good, helpful person. The USPS is currently and has been atrocious for many months. As an anecdote, an Atari 800XL sent from only 500 miles away was sent USPS Priority (usually two business days after shipped) and the USPS took nearly three weeks :( 

 

I’ve mentioned several times in other threads, but it is MUCH quicker, safer, and generally comes out cheaper if a couple or few people pool an order together and pay for DHL or FedEx air shipping. I’ve pooped up on three orders from Europe and gotten the goods within a week land the net cost of shipping wasn’t any higher after redistributing it domestically.

 

@tf_hh thank you for the awesome stuff you make for the community and for all the help that you’ve given out to the community!

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Well that sucks. I hope it is resolved without issue!   Yes I'm still waiting on the two new old stock 1450XLD's I ordered from you.

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8 hours ago, _The Doctor__ said:

DHL was a private company and wasn't eaten by Deutsche Post until 2002

This is true, but does not contradict what I was saying.

 

Deutsche Post transports all parcels by DHL, except for small-sized ones with a max. weight of 2kg and without tracking. But even these get delivered reliably within a week.

 

Another problem in the US are the ridiculous high prices for transportation by these private carriers.

DHL takes € 8.5 for 10kg nationwide and €21 EU-wide. Delivery within Germny is usually max. two business days. From my listening to various podcast, I guess that in the US this will be more than twince these prices.

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Hi all,

 

I´m very surprised by the amount of comments, didn´t expect that.

 

Thanks to all who left kind words, I really appreciate it. And of course I will keep on doing my stuff for the community.

 

Jurgen

 

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tf_hh is definitely one of the good guys.

Very high on my list of people to buy from, his products are really well made, well packaged when he ships them. Easy to understand instructions and great after sales support. 

 

Unfortunately there is always someone that spoils things but this being an open forum we can see that you are doing a great job 

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