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#1 Albert OFFLINE  

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Posted Thu Jun 25, 2009 7:32 PM

If you've tried accessing AtariAge in the past several hours, you likely were not able to connect. This was also the issue last night for a period of time (on and off). Looks like there is a hardware issue with the server and that it's periodically locking up. The hosting company has been looking into it and I just got off the phone with them. It's likely that I will be setting up a new server soon if these crashes continue occurring (which I assume at this point is going to be the case).

So, don't be alarmed if you cannot access AtariAge again--know that I'm working on the issue and I'm not too happy about it myself. Either the problem with this server will be fixed or AtariAge will be transplanted onto another box.

..Al

#2 doctorclu OFFLINE  

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Posted Thu Jun 25, 2009 7:41 PM

Thanks for the explanation. Was starting to get worried there for a while.

#3 Nathan Strum OFFLINE  

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Posted Thu Jun 25, 2009 7:43 PM

Glad to see the site back... those withdrawal symptoms can get real unpleasant. ;)

#4 Albert OFFLINE  

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Posted Thu Jun 25, 2009 7:47 PM

Glad to see the site back... those withdrawal symptoms can get real unpleasant. ;)

Imagine how much angst I go through when it's down--especially when I'm not near a computer. I had to use my iPhone an hour ago to submit a reboot request and add to an existing trouble ticket. I was up until 6am this morning working on this and have had hardly any sleep today. :(

..Al

#5 tjb OFFLINE  

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Posted Thu Jun 25, 2009 7:47 PM

If you don't mind me asking, who do you use? Just curious.

tjb

#6 Albert OFFLINE  

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Posted Thu Jun 25, 2009 7:48 PM

If you don't mind me asking, who do you use? Just curious.

It's a dedicated server at The Planet. Last year they had an explosion at this same data center that took down the site for three days.. :roll:

..Al

#7 Wickeycolumbus OFFLINE  

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Posted Thu Jun 25, 2009 7:50 PM

If you don't mind me asking, who do you use? Just curious.

It's a dedicated server at The Planet. Last year they had an explosion at this same data center that took down the site for three days.. :roll:

..Al


Worst three days of my life! :skull:

#8 Crazy Climber ONLINE  

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Posted Thu Jun 25, 2009 7:50 PM

Yeah I noticed. I actually got more done around the house :D

#9 Albert OFFLINE  

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Posted Thu Jun 25, 2009 7:58 PM

They just updated the status as follows,

We are sending this ticket back to the DC to coordinate a chassis swap of the server. This should eliminate the possibility of the hardware being the cause of the problem.

This means they will transplant the hard drives into an identical server. I hope this fixes the problem..

..Al

#10 remowilliams OFFLINE  

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Posted Thu Jun 25, 2009 8:01 PM

This means they will transplant the hard drives into an identical server. I hope this fixes the problem..

Waits for the BOOM! ...

:D

#11 atari2600land OFFLINE  

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Posted Thu Jun 25, 2009 8:09 PM

I spend the huge majority of my internet time here. If the site goes down, I guess I'll have my 2600 games to keep me busy, well, that, and real life...

#12 Albert OFFLINE  

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Posted Thu Jun 25, 2009 8:18 PM

Waits for the BOOM! ...

:D

Big Bada Booom!!

..Al

#13 Albert OFFLINE  

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Posted Thu Jun 25, 2009 8:27 PM

They are going to do the chassis swap shortly. Not sure how long it will take, but probably an hour or so. Assuming they don't drop either of the hard drives. :D

..Al

#14 rockman_x_2002 OFFLINE  

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Posted Thu Jun 25, 2009 8:38 PM

Yeah. Just hope it doesn't take the site down for three days like that explosion last year did.

Three of the longest days I've ever spent online because I'm always lurking around the majority of my time surfing, even if not signed in.

Last night I was browsing around and all of a sudden, wham... site's down. I'm thinking, "Oh, geez, not again!!!!" :sad:

#15 remowilliams OFFLINE  

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Posted Thu Jun 25, 2009 8:41 PM

Big Bada Booom!!

..Al

Who forgot to disable the explosive chassis anti-intrusion mechanism !?!

#16 Raz1r OFFLINE  

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Posted Thu Jun 25, 2009 9:04 PM

Thanks for getting the site back up!

#17 Shannon OFFLINE  

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Posted Fri Jun 26, 2009 1:58 AM

Bada bing, Bada boom..

#18 CPUWIZ OFFLINE  

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Posted Fri Jun 26, 2009 2:41 AM

What site was down? :?



#19 Osbo OFFLINE  

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Posted Fri Jun 26, 2009 2:49 AM

Thanks for the update Al! I though the server was super busy (it happend in here at 2am Iraq time after I read about Michael Jackson's dead)

#20 Albert OFFLINE  

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Posted Fri Jun 26, 2009 3:56 AM

The server hardware was replaced, so things should be good now. :)

..Al

#21 Mayhem ONLINE  

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Posted Fri Jun 26, 2009 9:33 AM

Not sure... I couldn't access the site for a couple of hours earlier (giving me DNS errors).

#22 GroovyBee OFFLINE  

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Posted Fri Jun 26, 2009 9:38 AM

I've had no access for the last hour or so

#23 yuppicide OFFLINE  

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Posted Fri Jun 26, 2009 9:45 AM

If things are still not good, how much would it cost to get another server? Are you just renting a servr or do you own it?

Would it be something we can take a collection up for and each donate a few dollars to get a new one if needed?

#24 hhwolfman OFFLINE  

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Posted Fri Jun 26, 2009 9:47 AM

She's going down again, Captain.

Posted Image

#25 Wickeycolumbus OFFLINE  

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Posted Fri Jun 26, 2009 10:42 AM

Al, please fix the search feature again! :)




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