tremoloman2006 Posted October 26, 2015 Share Posted October 26, 2015 Hello everyone, I followed the FAQ and emailed c9r and got no response. I've PM'd batari twice of the past 2 months and no response. I'm not complaining but wanted to know if I missed out on the opportunity to upgrade my harmony carts. Thanks in advance, Tremoloman Quote Link to comment Share on other sites More sharing options...
OldSchoolRetroGamer Posted October 27, 2015 Share Posted October 27, 2015 (edited) If you purchased a new Harmony cartridge on or after November, 2013, your cartridge is eligible to upgrade to Harmony Encore. If you purchased your Harmony cartridge before November, 2013, or purchsed it used or refurbished at any time, you may still trade your cartidge in for a rebate toward a Harmony Encore. To begin the upgrade or trade-in process, please start by sending an email to c9r over at hotmail with subject "Harmony returns." You will receive a return ticket and a mailing address where you can mail your cartridge to us. Please do not send any cartridges back to us without a return ticket, as it helps us track your particular cartridge.THIS INFO IS RIGHT ON THE HARMONY CART PAGE UNDER UPGRADE PROGRAM - http://harmony.atariage.com/Site/Upgrade.html Edited October 27, 2015 by OldSchoolRetroGamer Quote Link to comment Share on other sites More sharing options...
tremoloman2006 Posted October 27, 2015 Author Share Posted October 27, 2015 (edited) If you purchased a new Harmony cartridge on or after November, 2013, your cartridge is eligible to upgrade to Harmony Encore. If you purchased your Harmony cartridge before November, 2013, or purchsed it used or refurbished at any time, you may still trade your cartidge in for a rebate toward a Harmony Encore. To begin the upgrade or trade-in process, please start by sending an email to c9r over at hotmail with subject "Harmony returns." You will receive a return ticket and a mailing address where you can mail your cartridge to us. Please do not send any cartridges back to us without a return ticket, as it helps us track your particular cartridge. THIS INFO IS RIGHT ON THE HARMONY CART PAGE UNDER UPGRADE PROGRAM - http://harmony.atariage.com/Site/Upgrade.html As I stated in the initial post, I already emailed c9r but got no reply. I'll give it another shot. Edited October 27, 2015 by tremoloman2006 Quote Link to comment Share on other sites More sharing options...
+batari Posted October 27, 2015 Share Posted October 27, 2015 I got an email from someone (maybe it was you) and disturbingly, it seems to have gone to spam, despite that I have a filter for "Harmony" in the subject line to go to a special folder. I just replied to that email, so if that wasn't you, let me know. Quote Link to comment Share on other sites More sharing options...
RangerG Posted February 9, 2016 Share Posted February 9, 2016 Batari, I sent you a pm yesterday and today. I also emailed c9r several days ago, but I didn't get a reply. I would like to upgrade to the Encore and I would like a return ticket and the shipping address. Thank you! Quote Link to comment Share on other sites More sharing options...
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