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I am utterly convinced that Panera stays in business only due to the "inoffensive and bland office lunch" market.
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The only use I've found for Panera (outside of emergency WiFi when travelling): they do a decent-but-not-amazing clam chowder in a bread bowl on Fridays. If nothing else in the immediate area seems appealing, it's doable, but if there are other options I'll generally just move on down the road to someplace more interesting.
And I've always wondered if the same people who designed their store interiors also did doctors' office waiting rooms in the late '90s / early 2000s. Similar colours, textures, even the furniture has that trying-to-be-nice-but-it's-still-institutional feel to it.