thank you for your response newtmonkey
it was very frustrating trying to communicate with him, i tried many times to get straight answer out of him but yes, my experience seems to line up with what you've experienced aswell. i just wanted to order a few items to get my setup up + running and it didnt seem like he really genuinely cared whether or not i got what i needed.
that said, i realize this is probably an older gentleman, who may be getting "eccentric" with age, but i really was looking for some very basic simple guidance on some must have peripherals, like finding a good mouse that will work well for me and getting a hard drive up + running so i can launch programs, and getting some floppy disks that are the right type to work with the 1040STE, i mentioned all of these needs to him and he basically had nothing to offer me.... which left me kind of stunned + shunned