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carlsson

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carlsson last won the day on January 8

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About carlsson

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  • Birthday 04/08/1975

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    Västerås, Sweden

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  1. Yay, now my Mother has locked herself out of her online banking for the second or third time this year. It means free lunch for me tomorrow trying to fix it.

    1. Show previous comments  3 more
    2. x=usr(1536)

      x=usr(1536)

      Dumb question, but have you thought about getting her to use a password manager?  My mother was doing similar stuff.  Got her to start using Lastpass, problem solved.

       

      Then again, a free lunch is a free lunch, so... :D

    3. carlsson

      carlsson

      The bank doesn't use simple passwords. It uses QR codes + personal passphrases ideally entered on a different device than the one you're accessing the website on. As it turned out, everything worked as it should once I followed the same procedures she uses to, and it worked for her too today.

       

      Possibly it was a random website survey popup that interfered twice with the login process earlier in the week. Those random "how do you like our site?" popup surveys can be a PITA even for experienced computer users.

    4. frankodragon

      frankodragon

      Oh, yes.  I really loathe those pop-up messages even with adblockers activated.  Especially those that lock you out of a website with adblockers active.

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