I DEMAND the HIGHEST quality of goods I get from amazon. One tiny itsy-bitsy scratch and back it goes. 5 times if necessary. Fuck the environment and gas wasted in transport and time spent with restocking or product destruction. Their problem.
They're usually great. But last week they packed my new swim goggles under 20lbs of cat litter, with predictable results. They made it right but was a needless hassle for all involved.