Hi,
I appreciate all you guys do, and I understand stuff happens. The important thing is that you guys are standing behind what you do. So thanks for all of your hard work, and taking responsibility (if only more people would do this!)
I'm not worried about the $3.00 for postage, but I want some clarification on how to send the board. Are these the steps?
1. Remove label and open cart.
2. Remove pcb
3. Place pcb in padded envelope with a quick note asking for a replacement board for Side Trak and include return address.
4. Do I need to do a customs slip for something like this, or should I just be able to put postage on it and send it out?
5. Receive new board, put it in the empty shell.
6. Carefully glue label on cart, and wait till it's dry.
7. HAVE FUN!!!!!!
Doesn't sound to tuff.
Is that a good summary?
Toby,
Can you PM me with the address to send the board to?