rtwo Posted March 30, 2016 Share Posted March 30, 2016 Two days ago my Harmony card stopped working, received it about 2 weeks ago, have been using it daily gaming together with my son My Atari's wont see the cartridge anymore, and it wont connect to my computer either, have updated it to Pal50 firmware so it has worked. I did send a PM to Batari but had no response yet, is he still around, or should I contact someone else ? The Harmony website is not that clear about that. Quote Link to comment Share on other sites More sharing options...
Thomas Jentzsch Posted March 30, 2016 Share Posted March 30, 2016 batari's last post is from early February, so I suppose he hasn't read you message yet (you can check that yourself). Maybe try to contact him via Albert. Quote Link to comment Share on other sites More sharing options...
rtwo Posted March 30, 2016 Author Share Posted March 30, 2016 Is his member name Albert? Quote Link to comment Share on other sites More sharing options...
Thomas Jentzsch Posted March 30, 2016 Share Posted March 30, 2016 Yes Quote Link to comment Share on other sites More sharing options...
+batari Posted March 30, 2016 Share Posted March 30, 2016 I got an email that I think may be from you. I assume you updated to PAL firmware with a USB cable - if not, the problem may just be a cabling/driver issue; Harmony works best with a quality cable (gold, with ferrite core) and sometimes needs a powered USB hub due to its power requirements. However, if your cartridge has stopped working and also stopped communicating with your computer when it was working before, you may need a replacement. I will respond to the email and we can work out details. Quote Link to comment Share on other sites More sharing options...
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